Care Coordinator - Castle Health Centre
| Posting date: | 03 March 2026 |
|---|---|
| Salary: | £14.05 per hour |
| Additional salary information: | £14.05 an hour |
| Hours: | Full time |
| Closing date: | 17 March 2026 |
| Location: | Scarborough, YO11 2NP |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | U0025-26-0020 |
Summary
We are looking to recruit to the post of care coordinator, to work within our Castle Health Centre and within our Primary Care Network multidisciplinary healthcare team. The successful candidate will play a key role in proactively identifying and working with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services. They will work closely with GPs and practice teams, making sure that appropriate support is made available to people. They will work alongside social prescribing link workers and health and Wellbeing for Life to provide an all-encompassing approach to personalised care and enable people navigate through the health and care system. The post holder will work with a diverse range of people from different cultural and social backgrounds. The ability to work confidently and effectively in a varied and sometimes challenging environment is essential. The successful candidate will have excellent interpersonal and communication skills, and be organised, patient and empathetic. They will have experience of working in health, social care or other support roles including direct contact with people, families or carers. Care coordinators play an important role within a practice and the PCN to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services. Care coordinators help patients negotiate their way through the NHS and so can help them organise secondary care follow up or appointments within the wider NHS. They will also coordinate community care of complex patients after their admission to hospital. Their aim is to help people access the healthcare they need across all settings. Care coordinators play a pivotal role within practices to coordinate the call and recall system of people with long-term conditions to ensure people attend vital follow up within the practice and the PCN. Care coordinators will attend multidisciplinary team meetings within the practice and the wider PCN and will have a central role in organising those meetings with the clinicians and ensure appropriate follow up for patients occur. The successful candidate will be based at Castle Health Centre but may need to work across a local cluster of General Practices as part of Durham East Primary Care Network (PCN). They will be caring, dedicated, reliable and person-focussed and enjoy working with a wide range of people. They will have good written and verbal communication skills and strong organisational and time management skills. They will be highly motivated and proactive with a flexible attitude, keen to work and learn as part of a team and committed to providing people, their families and carers with high quality support. This role is intended to become an integral part of the PCNs multidisciplinary team, working alongside social prescribing link workers, primary mental health workers and Wellbeing for Life to provide an all-encompassing approach to coordinating healthcare within the practice. Please note that the role of a care coordinator is not a clinical role.