Team Leader Community Housing
| Posting date: | 06 March 2026 |
|---|---|
| Salary: | £30,170 per year |
| Hours: | Full time |
| Closing date: | 20 March 2026 |
| Location: | Liverpool, Merseyside |
| Remote working: | On-site only |
| Company: | YMCA Together |
| Job type: | Permanent |
| Job reference: |
Summary
Team leader for Community Housing
Location: Camden house and head office
Salary: £30,170
Hours: Rota will be a mix of early and lates with some weekend working.
Job Type: Permanent/Fixed Term
Shortlisting: 23rd March
Interview: 31st March
Why this role would be great for you
Mainly based in Camden House your role will be to provide an additional level of operational leadership in the service that ensures that staff are supported to grow and develop within their role. To support the Service Manager to carry out their duties in delivering a service of excellence. To ensure that the whole team understand and work to the principles of a Psychologically informed environment and that they are supported to deliver a high level of quality to those that they work alongside.
What your week may look like
· Maintain excellent communication with YMCA Together Management team
· Effectively communicate with the housing solutions services team around referrals into services.
· Attend, or in the absence of service managers, hold fortnightly team meeting
· Lead on the delivery of a forward-thinking support service that proactively meets the needs of those that live within the service.
· Work with the management team to ensure that all health and safety checks are completed and that as a service it is fully compliant in this area.
· Prepare for both internal and external inspections as required.
· Identify any training needs within the support team and address these alongside the L and D department.
· Holistically look at the service and liaise with the housing team to ensure that it meets the criteria of a psychologically informed Environment
· Lead on reflective practice or commit to the 6-month CAT training course to ensure that this can take place.
· Actively lead on managing the Rota and ensuring that the service can fully operate while managing any staff absences/AL.
· Working closely with the Support Manager, you will support them to manage across 2 services considering the fluctuating needs of both and prioritizing these accordingly.
· To compile and collate monthly reports on KPI’s
· Ensure YMCA Together complies with contractual requirements
· To give informed opinions and make recommendations regarding support, housing and HR issues that impact on the service, Service Users and staff team.
· To make recommendations to the Support Manager on the development of the service which involve any financial commitments or alterations to service delivery
· Ensuring all health and safety and maintenance issues are raised in a timely manner
· Being flexible and responsive to the changing needs of the service, ensuring our SHREK values runs through all of the work that you do
· Promoting a supportive and inclusive culture within the service, valuing people and their diversity.
Attend and meaningfully contribute to weekly communication meetings with the Support Manager, submitting reports on request
· You will be Representing YMCA Together
· Attending meetings both internal and external
· Attending stakeholder days, forums and other external events
· Represent YMCA Together at regional and national level from time to time
What can we offer you
Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development. For a full list of benefits see here: Careers Page | YMCA Together
The skills we are looking for
· EXPERIENCE– We are looking for someone who has experience of leadership and managing a team. Ideally, we would like you to have experience of working within the charity sector in supported housing and experience of working alongside multi agencies and multi-disciplinary teams.
· KNOWLEDGE – We are looking for someone with a working knowledge of housing legislation, Health & Safety, protection of vulnerable adult safeguarding,
· COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside always ensuring confidentiality
· EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
· COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed
· ORGANISATION – Strong time management and the ability to manage to prioritise tasks
· COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.
What is a nice to have
· Qualification or working experience in homelessness, working alongside refugees and those owed a homeless duty by the local authority.
· Recognized management or training related qualification
· Experience of working within a psychologically informed working environment
· Knowledge of housing management and IT databases
· Awareness of benefits and how they work, including Universal Credit and other welfare systems
Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.
YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Location: Camden house and head office
Salary: £30,170
Hours: Rota will be a mix of early and lates with some weekend working.
Job Type: Permanent/Fixed Term
Shortlisting: 23rd March
Interview: 31st March
Why this role would be great for you
Mainly based in Camden House your role will be to provide an additional level of operational leadership in the service that ensures that staff are supported to grow and develop within their role. To support the Service Manager to carry out their duties in delivering a service of excellence. To ensure that the whole team understand and work to the principles of a Psychologically informed environment and that they are supported to deliver a high level of quality to those that they work alongside.
What your week may look like
· Maintain excellent communication with YMCA Together Management team
· Effectively communicate with the housing solutions services team around referrals into services.
· Attend, or in the absence of service managers, hold fortnightly team meeting
· Lead on the delivery of a forward-thinking support service that proactively meets the needs of those that live within the service.
· Work with the management team to ensure that all health and safety checks are completed and that as a service it is fully compliant in this area.
· Prepare for both internal and external inspections as required.
· Identify any training needs within the support team and address these alongside the L and D department.
· Holistically look at the service and liaise with the housing team to ensure that it meets the criteria of a psychologically informed Environment
· Lead on reflective practice or commit to the 6-month CAT training course to ensure that this can take place.
· Actively lead on managing the Rota and ensuring that the service can fully operate while managing any staff absences/AL.
· Working closely with the Support Manager, you will support them to manage across 2 services considering the fluctuating needs of both and prioritizing these accordingly.
· To compile and collate monthly reports on KPI’s
· Ensure YMCA Together complies with contractual requirements
· To give informed opinions and make recommendations regarding support, housing and HR issues that impact on the service, Service Users and staff team.
· To make recommendations to the Support Manager on the development of the service which involve any financial commitments or alterations to service delivery
· Ensuring all health and safety and maintenance issues are raised in a timely manner
· Being flexible and responsive to the changing needs of the service, ensuring our SHREK values runs through all of the work that you do
· Promoting a supportive and inclusive culture within the service, valuing people and their diversity.
Attend and meaningfully contribute to weekly communication meetings with the Support Manager, submitting reports on request
· You will be Representing YMCA Together
· Attending meetings both internal and external
· Attending stakeholder days, forums and other external events
· Represent YMCA Together at regional and national level from time to time
What can we offer you
Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development. For a full list of benefits see here: Careers Page | YMCA Together
The skills we are looking for
· EXPERIENCE– We are looking for someone who has experience of leadership and managing a team. Ideally, we would like you to have experience of working within the charity sector in supported housing and experience of working alongside multi agencies and multi-disciplinary teams.
· KNOWLEDGE – We are looking for someone with a working knowledge of housing legislation, Health & Safety, protection of vulnerable adult safeguarding,
· COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside always ensuring confidentiality
· EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
· COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed
· ORGANISATION – Strong time management and the ability to manage to prioritise tasks
· COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.
What is a nice to have
· Qualification or working experience in homelessness, working alongside refugees and those owed a homeless duty by the local authority.
· Recognized management or training related qualification
· Experience of working within a psychologically informed working environment
· Knowledge of housing management and IT databases
· Awareness of benefits and how they work, including Universal Credit and other welfare systems
Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.
YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.