Team Administrator
| Posting date: | 06 March 2026 |
|---|---|
| Salary: | £28,860.00 to £31,671.00 per year |
| Additional salary information: | £28860.00 - £31671.00 a year |
| Hours: | Full time |
| Closing date: | 22 March 2026 |
| Location: | Hemel Hempstead, HP1 1LD |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9367-26-0177 |
Summary
The post holder will provide highquality, comprehensive administrative support to the Team Leader and the wider Mental Health Services for Older People team, ensuring the smooth and efficient coordination of daily operational activities. Working within a specialist community mental health service, the post holder will contribute to the delivery of safe, effective, and responsive care for older adults, their carers, and partner agencies. A key aspect of the role involves the effective management of referrals and the accurate recording of key performance indicator (KPI) data. The post holder will be responsible for processing incoming referrals, maintaining uptodate records, monitoring caseload activity, and supporting the team in meeting performance and reporting requirements. They will also coordinate appointments, manage clinical correspondence, and ensure that all administrative processes are completed in a timely and professional manner. The post holder will lead on data collection, reporting, and monitoring processes, ensuring that information systems are maintained to a high standard and that data quality requirements are consistently met. This includes supporting the team with the preparation of reports, audits, and service information as required. Effective communication is central to the role. The post holder will liaise with colleagues across the multidisciplinary team, as well as with service users, carers, and external professionals. They will provide clear information, advice, and support, maintaining a calm, professional, and compassionate approach at all times. The role requires the ability to handle sensitive and confidential information with discretion and to respond appropriately to enquiries, often in a fastpaced and pressured environment. In addition, the post holder will be responsible for stock management, including ordering and maintaining essential supplies to support the smooth running of the service. They will also coordinate and support multidisciplinary team (MDT) processes, including preparing agendas, collating documentation, and ensuring the timely distribution of information. Accurate and wellstructured notetaking for professional meetings is an essential component of the role, ensuring that actions and decisions are clearly recorded and communicated. The post holder will be expected to work independently, using initiative to prioritise tasks, manage competing demands, and contribute to the continuous improvement of administrative systems and processes. They will uphold the highest standards of professionalism, confidentiality, and service delivery, supporting the team to provide highquality care to older people and their carers.