Modern Apprenticeship (Business and Administration)
| Posting date: | 06 March 2026 |
|---|---|
| Salary: | £25,825 per year |
| Hours: | Full time |
| Closing date: | 05 April 2026 |
| Location: | Glasgow, Scotland |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Qualifications Scotland |
| Job type: | Contract |
| Job reference: |
Summary
The Contract Operations team is based in the Corporate Strategy & Business Development (CSBD) directorate, where apprentices will work alongside specialist teams delivering assessment services on behalf of a range of UK Government bodies and other commercial clients.
You will join a large business area in CSBD that delivers a range of assessment and qualification services for commercial clients. The role may include customer service, data handling and processing, contributing toward documentation to support risk and business continuity needs, as well as identifying opportunities for improvement. You will gain hands-on, practical experience in a dynamic public-sector organisation over your year’s placement to expand and develop your skills.
Responsibilities
Provide administrative support, ensuring activities are carried out accurately, according to plan and ensure compliance with documented processes
Provide a high level of customer service in respect to queries, ensuring responses are issued promptly, accurately while maintaining key stakeholder relationships
Assist with the planning and co-ordination of diaries and filing of information
Contribute to continuous improvement initiatives by reviewing and recommending improvements to administrative procedures and systems
Maintain confidentiality when dealing with sensitive information, ensuring information is up to date, stored securely and readily accessible
Young talent at Qualifications Scotland
This opportunity is being delivered as part of our Young Talent Strategy to attract, recruit, develop and retain young talent and will enable you to:
Develop your transferable skills by playing a key role in your team with meaningful work activity and responsibilities.
Work with a Career Development Mentor to learn about the world of work and your career ambitions.
Be part of a Young Talent Network helping to influence and shape decisions across the organisation.
working towards SCQF level 5 or 6 qualifications
You will join a large business area in CSBD that delivers a range of assessment and qualification services for commercial clients. The role may include customer service, data handling and processing, contributing toward documentation to support risk and business continuity needs, as well as identifying opportunities for improvement. You will gain hands-on, practical experience in a dynamic public-sector organisation over your year’s placement to expand and develop your skills.
Responsibilities
Provide administrative support, ensuring activities are carried out accurately, according to plan and ensure compliance with documented processes
Provide a high level of customer service in respect to queries, ensuring responses are issued promptly, accurately while maintaining key stakeholder relationships
Assist with the planning and co-ordination of diaries and filing of information
Contribute to continuous improvement initiatives by reviewing and recommending improvements to administrative procedures and systems
Maintain confidentiality when dealing with sensitive information, ensuring information is up to date, stored securely and readily accessible
Young talent at Qualifications Scotland
This opportunity is being delivered as part of our Young Talent Strategy to attract, recruit, develop and retain young talent and will enable you to:
Develop your transferable skills by playing a key role in your team with meaningful work activity and responsibilities.
Work with a Career Development Mentor to learn about the world of work and your career ambitions.
Be part of a Young Talent Network helping to influence and shape decisions across the organisation.
working towards SCQF level 5 or 6 qualifications
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.