Referrals Liaison and Administrative Co-Ordinator
| Posting date: | 05 March 2026 |
|---|---|
| Salary: | £25,000.00 to £30,000.00 per year |
| Additional salary information: | £25000.00 - £30000.00 a year |
| Hours: | Full time |
| Closing date: | 06 April 2026 |
| Location: | Remote, SE1 8UL |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | L0042-26-0065 |
Summary
What you'll be doing: Support the Business Development Director and team in recording and processing referral data Liaise with services and prospective customers to gather and share admissions information Assist with CRM data management and reporting Act as the first point of contact for self-pay enquiries prior to handover to the concierge team Manage central inboxes and provide first-line response to referral enquiries Support coordination of events in collaboration with the marketing team Provide general administrative support to the Business Development team Handle telephone and email enquiries with warmth and professionalism. Make sure colleagues are aware of the mechanisms for speaking up in ACG and act where required. Maintain their own training compliance with and ensure they are up to date with regulatory standards. Adherence to all Group policies and procedures and ensuring that all colleagues in the service are aware of and understand company policies. This job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances. We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer. What to look forward to: 25 days plus bank holidays Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group