Service Manager
| Posting date: | 04 March 2026 |
|---|---|
| Salary: | £37,259 per year |
| Hours: | Full time |
| Closing date: | 18 March 2026 |
| Location: | Rotherham, Yorkshire, S60 |
| Company: | Mencap |
| Job type: | Permanent |
| Job reference: | 59346100 |
Summary
An exciting opportunity has arisen for a Service Manager to join our Rotherham Services on a permanent basis for 37.5 hours per week.
We’re looking for an inspiring leader to manage two support services in Rotherham. If you’re passionate about empowering people with complex needs to live meaningful, independent lives, this is your chance to make a real impact.
As Service Manager, you’ll build and lead a high‑performing team, working closely with families and partner agencies to deliver truly person‑centred support. Reporting to the Area Operations Manager, you’ll drive quality, staff development, and a culture of excellence across both services.
You’ll need to be confident under pressure, ready to make tough calls, and motivated by positive change. Strong people skills are essential — you’ll set the tone, lead by example, and create a supportive environment where staff and the people we support can thrive.
What you’ll bring:
- Solid experience in social care, especially supporting people with autism, mental health needs, and behaviours that challenge.
- Proven leadership in Learning Disability services.
- Knowledge of Positive Behaviour Support (PBS) is a bonus.
- Ability to complete support plans and risk assessments.
- Confident IT skills and the ability to work flexibly across multiple locations.
This role covers a 7‑day service and includes weekend working. Flexibility is key, and you may occasionally step into frontline support during emergencies — because great leaders lead from the front.
If you’re ready to shape a service, develop a team, and create lasting impact in the community, we’d love to hear from you.
*All roles are subject to an enhanced DBS check and suitable references.
JOB ID: 35708
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 24 days of paid holiday plus bank holidays (pro rata) along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
We’re looking for an inspiring leader to manage two support services in Rotherham. If you’re passionate about empowering people with complex needs to live meaningful, independent lives, this is your chance to make a real impact.
As Service Manager, you’ll build and lead a high‑performing team, working closely with families and partner agencies to deliver truly person‑centred support. Reporting to the Area Operations Manager, you’ll drive quality, staff development, and a culture of excellence across both services.
You’ll need to be confident under pressure, ready to make tough calls, and motivated by positive change. Strong people skills are essential — you’ll set the tone, lead by example, and create a supportive environment where staff and the people we support can thrive.
What you’ll bring:
- Solid experience in social care, especially supporting people with autism, mental health needs, and behaviours that challenge.
- Proven leadership in Learning Disability services.
- Knowledge of Positive Behaviour Support (PBS) is a bonus.
- Ability to complete support plans and risk assessments.
- Confident IT skills and the ability to work flexibly across multiple locations.
This role covers a 7‑day service and includes weekend working. Flexibility is key, and you may occasionally step into frontline support during emergencies — because great leaders lead from the front.
If you’re ready to shape a service, develop a team, and create lasting impact in the community, we’d love to hear from you.
*All roles are subject to an enhanced DBS check and suitable references.
JOB ID: 35708
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 24 days of paid holiday plus bank holidays (pro rata) along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.