Medical Receptionist
| Posting date: | 04 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 20 March 2026 |
| Location: | Sunderland, SR2 8AX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2878-26-0000 |
Summary
Answer, screen and transfer inbound phone calls using care navigation Receive and direct visitors and patients Assist in reception duties, both face to face and over the telephone. Take and process requests for appointments, repeat prescriptions, patient registrations etc Facilitate communications between the Practice, its patients and the Extended primary Care Teams. Open, sort and distribute incoming correspondence Create and manage electronic tasks appropriately Maintain electronic and hard copy filing system Handle requests for information and data Adhere to data protection and confidentiality Attend relevant courses, meetings or education events in order to carry out duties effectively and efficiently Comply with Health and Safety procedures Any other duties that may be reasonably requested by the GP, Practice Manager or Assistant Practice Manager. Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures Respect the privacy, dignity, needs and beliefs of patients and carers This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post holder commensurate with the position. The responsibilities may be amended, after discussion with the post holder, to take into account the development of both the post and the practice.