Holiday Let Customer Service Advisor
| Posting date: | 03 March 2026 |
|---|---|
| Salary: | £12.21 to £13.68 per hour |
| Additional salary information: | £12.21ph + Holiday Pay |
| Hours: | Full time |
| Closing date: | 17 March 2026 |
| Location: | Chester, Cheshire, CH1 1XG |
| Remote working: | On-site only |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4776136_1772558763 |
Summary
WE'RE HIRING! Customer Service Superstars Needed - Chester
Start Date: Tuesday 10th March
Contract: 12 weeks minimum
Pay: £13.68 per hour (inc. holiday roll‑up)
Hours: 9:00am - 5:30pm, Monday to Friday (NO bank holidays!)
Location: Chester - gorgeous, modern offices with easy public transport access
Are you the kind of person who walks into a room and brings the energy with you?
Love chatting to people? Thrives in a fast-paced, buzzy environment?If you're nodding along… keep reading
About the Role
My client is one of the UK's leading names in the holiday‑let scene - and as they head into their busiest season of the year, they're looking for three lively, resilient, customer-focused people to join their growing team.You'll be the first voice potential partners hear when they call in. No two calls are the same - some clients are ready to go right now, others are just exploring ideas, and you'll guide each one through the journey with confidence and personality.
What You'll Be Doing
- Handling 30-40 inbound and outbound calls a day
- Adapting your approach depending on where each enquiry is in their onboarding journey
- Sending follow-up information packs and support materials
- Delivering upbeat, confident, brilliant customer service
- Working with a big, vibrant team who genuinely enjoy what they do
What You Bring
This team teaches the technical bits - what they need is YOU:
- Big energy
- A natural people-person
- Resilience when things get busy
- A positive, can-do attitude
- Confidence handling varied conversations
- Able to commit to the full 12 weeks
Office customer service experience is great, but not essential - if you've got the soft skills and the personality, they'll teach you the rest.
✨ What's in It for You?
- 2‑day classroom training - they set you up for success
- No weekends, no bank holidays
- Prime office space in Chester
- A lively, fast-paced environment
- Work with a supportive team during the most exciting time of the year
Ready to Start This Tuesday?
If you're available, energetic, and up for a fun challenge, contact Michelle at Hays today!
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