Facilities Assistant
| Posting date: | 03 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 02 April 2026 |
| Location: | Sutton Coldfield, West Midlands |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Contract |
| Job reference: | B76 0DN |
Summary
Facilities Assistant
Contract: Government
Location: Sutton Coldfield, B76 0DN
Hours of work: 40
Contract Type: Fixed Term Contract (6 months)
We are seeking a Facilities Assistant to support the Assistant Facilities Manager and contribute to the effective delivery of our Facilities Management services.
This role forms part of a team focused on delivering high-quality outcomes for customers and stakeholders across all aspects of FM provision.
Job Description
We are looking for someone who can play a key part in the day-to-day customer experience, ensuring services are delivered efficiently, safely and to a consistently high standard.
You will also support the delivery of various service activities and projects across the FM function.
Key Responsibilities
Provide front-of-house support including welcoming and assisting visitors
Ensure all security procedures are followed effectively
Deliver support services such as porterage, meeting room management and managing the FM mailbox
Conduct new starter inductions including Health & Safety and environmental briefings
Log, facilitate and oversee reactive and planned preventative maintenance (PPM) visits
Support compliance with environmental, HSEQ and related operational standards
Assist with traffic management plans, fire risk assessments and water hygiene arrangements
Participate in audits, including security audits
Provide general administrative support to the FM team
Carry out any additional duties as required by the line manager
Professional and Personal Competencies/Qualifications
Strong team player
Customer-focused approach
Excellent communication skills
Effective problem-solving skills
Experience working in a fast-paced environment
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger
#aplacetobeyou #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Government
Location: Sutton Coldfield, B76 0DN
Hours of work: 40
Contract Type: Fixed Term Contract (6 months)
We are seeking a Facilities Assistant to support the Assistant Facilities Manager and contribute to the effective delivery of our Facilities Management services.
This role forms part of a team focused on delivering high-quality outcomes for customers and stakeholders across all aspects of FM provision.
Job Description
We are looking for someone who can play a key part in the day-to-day customer experience, ensuring services are delivered efficiently, safely and to a consistently high standard.
You will also support the delivery of various service activities and projects across the FM function.
Key Responsibilities
Provide front-of-house support including welcoming and assisting visitors
Ensure all security procedures are followed effectively
Deliver support services such as porterage, meeting room management and managing the FM mailbox
Conduct new starter inductions including Health & Safety and environmental briefings
Log, facilitate and oversee reactive and planned preventative maintenance (PPM) visits
Support compliance with environmental, HSEQ and related operational standards
Assist with traffic management plans, fire risk assessments and water hygiene arrangements
Participate in audits, including security audits
Provide general administrative support to the FM team
Carry out any additional duties as required by the line manager
Professional and Personal Competencies/Qualifications
Strong team player
Customer-focused approach
Excellent communication skills
Effective problem-solving skills
Experience working in a fast-paced environment
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger
#aplacetobeyou #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.