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Local Supplier Lead

Job details
Posting date: 02 March 2026
Salary: £23,810.00 per year
Additional salary information: Up to £23,810 per annum
Hours: Full time
Closing date: 30 March 2026
Location: Cornwall, TR26 2SF
Company: Sykes Holiday Cottages Ltd
Job type: Permanent
Job reference: ORG5842-AM1513054St LSL

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Summary

Experience the magic of Carbis Bay Holidays by joining our team


Salary: £23,810 per annum
Hours: 37.5 per week, (Monday to Saturday, Saturdays on a rota basis)
Location: Our friendly Carbis Bay Holidays, St Ives office.




About the Role:

We’re looking for a Local Supplier Lead to join our team. You’ll manage properties, support housekeepers, liaise with owners, and make sure every guest has a flawless stay. During busy times, you’ll also jump in with the Managed Service Team to keep everything running smoothly.



What You’ll Do:


Build and maintain strong relationships with cleaners, suppliers, and property owners
Recruit, train, and manage self-employed housekeepers and maintenance contractors
Ensure properties are cleaned and maintained to standard, conducting visits as needed
Support the Property Services HUB and assist with cleaning or maintenance when required
Monitor performance, provide feedback, and act on NPS results for continuous improvement
Participate in the out-of-hours emergency callout rota as needed


If you’re organised, proactive, and love giving great service, this role is for you!



What You’ll Bring


✅ Full UK driving licence
✅ Strong customer service skills
✅ Basic property maintenance/DIY knowledge
✅ Excellent negotiation, problem-solving, and organisational skills
✅ Contractor management experience and ability to build strong relationships
✅ IT literate – confident with MS Office and internal databases


Bonus points if you’ve got holiday let or hospitality experience, know the local area well, and have experience seeing work orders through from start to finish.



Who Are Carbis Bay Holidays?

Carbis Bay Holidays are an established holiday rental agency in St Ives and has been providing luxury self catering holidays since 2000. We fell in love with Carbis Bay, St Ives and its West Cornwall surroundings through our early family holidays and its been a love affair ever since. So, feeling passionate as we do about this area, we knew that other people would love it too!



Why You’ll Love Working With Us

At Carbis Bay Holidays & Sykes, we believe in doing right by our people:


Performance bonus – up to 5% of salary
33 days holiday (including bank hols) + extra days with long service
Your birthday off just because!
Two paid volunteering days each year
Proud to be a BCorp – we care about people & planet
Enhanced Maternity & Paternity leave (24 weeks maternity, 3 weeks paternity at 100% pay)
Generous discounts on stays for you, family & friends
Employee savings scheme
24/7 mental health support and health cash plan
Loads of training & development opportunities


We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

Ready to make every guest stay perfect? Apply now and join Carbis Bay Holidays!

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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