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MEMS Helpdesk Adminstrator

Job details
Posting date: 02 March 2026
Salary: £30,546.00 to £32,207.00 per year
Additional salary information: £30546.00 - £32207.00 a year
Hours: Full time
Closing date: 15 March 2026
Location: London, SE1 7EH
Company: NHS Jobs
Job type: Permanent
Job reference: C9196-26-0256

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Summary

Receive incoming equipment and requests Call log incoming equipment and requests on the database Check and correct accompanying records. Ensure there is prior agreement to pay before work is undertaken. Create, attach and update status labels. Assist in the recording of work as it progresses and is completed. Ensure serviced equipment is collected by customers or by portering staff. Assist in the monitoring of work. Spot delays and other problems and facilitate remedial action. Keep records of contracts and maintenance schedules Prepare materials for technical staff to record services Facilitate actions in response to Medical Device Alerts and other safety notices. Enter and update data in the Trust Medical Equipment Database. Equipment Inventory Enter and update data in the Trust Medical Equipment Database. Enter new records for new items Correct errors in existing records Remove relevant paper records Perform database searches and report results Administrative Help with the generation of monthly financial recharges Record, label, store, remove and destroy service manuals to keep an up to date stock File, index, label, remove, archive and destroy service records to keep a legal record Monitor, reorder, receive, and store stocks of components and spares to maintain stock levels Make out requisitions for goods and services including components, obtaining appropriate signatures Ensure that goods and services on requisitions are ordered, delivered and accepted bringing any problems to attention of senior staff General Work on any Trust site Keep work spaces clear and well ordered. Ensure work the post-holder carries out complies with the Departments Quality System, set procedures of work and codes of conduct, and conforms to the appropriate quality standards. Participate fully in services related to a Trust Major Incident response Participate in regular management meetings with fellow staff. Cooperate with the Head of MEMS and his Deputies to ensure the smooth running of the Section. Ensure customers receive a high quality, prompt and efficient service and are kept up to date on the progress of their outstanding work. Contribute to Section meetings and take notes. Facilitate and assist in Quality System management.

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