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Customer Advisor

Job details
Posting date: 02 March 2026
Salary: £12.21 to £13.27 per hour
Hours: Full time
Closing date: 01 April 2026
Location: LL16
Remote working: On-site only
Company: Supertemps Limited
Job type: Temporary
Job reference: 9877-1293

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Summary

Looking for a role where you can truly make a difference to customers and be at the heart of a busy, supportive team? This is a fantastic opportunity to join a well-established company in Denbigh as a Customer Care Adviser within their Aftersales Department.

In this varied and fast-paced role, you’ll play a key part in delivering excellent aftersales service and ensuring customers feel supported from start to finish.

In the Customer Care Adviser role, you will be:

    • Planning and coordinating service calls efficiently
    • Managing customer care queries and resolving issues proactively
    • Handling customer complaints from initial contact through to amicable resolution
    • Responding to customer correspondence and maintaining accurate records

    To be successful in the Customer Care Adviser role, you will need:

      • Previous experience handling customer queries in a busy environment
      • A calm, organised approach, especially during demanding periods
      • Excellent listening skills and a gentle, professional telephone manner
      • The ability to identify potential customer vulnerabilities and respond ethically
      • Strong decision-making skills and the confidence to think on your feet
      • Excellent IT skills and a reliable, team-focused work ethic

      This is a full-time, permanent position, working Monday to Friday (hours discussed at interview), based in Denbigh. The role offers £13.27 per hour.

      If delivering outstanding customer care matters to you, this could be the perfect next step in your career. Apply today.

      Proud member of the Disability Confident employer scheme

      Disability Confident
      A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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