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Head of Business Development and Client Relationships

Job details
Posting date: 02 March 2026
Hours: Full time
Closing date: 16 March 2026
Location: City of London, London, EC1A 4LX
Company: Nuffield Health
Job type: Temporary
Job reference: JR0095908_1772464367

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Summary

Head of Business Development & Client Relationships

Barbican, London | Hybrid Working | Commercial | Fixed Term Contract: 6 Months | Full Time

Competitive salary available, depending on experience

37.5 Weekly Hours

At Nuffield Health, our purpose is to build a healthier nation. The Head of Business Development & Client Relationships leads the sales and client management of over 1,000 corporate clients, representing around 200,000 employees who benefit from our Primary Care, Fitness and Secondary Care services. This role is responsible for all commercial and client relationships, delivering sales, retention and EBITDA growth, and achieving budget targets. As the external face of Nuffield Health to the corporate market, you will build strong, trusted relationships while leading and coaching a team of sales and account management professionals.

You'll set the target markets, business development strategy and sales approach, while connecting across Nuffield to drive product innovation, clinical integration and commercial opportunities.

As our Head of Business Development & Client Relationships you will:

  • Lead business development strategy and planning across all corporate clients.

  • Develop competitive strategies and identify new markets and sales opportunities.

  • Maintain strong awareness of market innovation, product development and Nuffield-wide capabilities.

  • Develop, communicate and implement business development plans aligned to Group Policy.

  • Ensure all BD activity is well‑planned, targeted and delivered to time, budget and quality standards.

  • Lead, motivate and coach the sales and client management team, ensuring clear objectives, performance oversight and ongoing development.

  • Build and grow relationships with existing clients across the network, including hands‑on ownership of top 20 clients and top 3 brokers/intermediaries.

  • Drive growth in existing client business, retention of key accounts and expansion in target sectors.

  • Build a strong sales pipeline with high conversion rates, ensuring revenue and EBITDA growth across Corporate, Fitness and Primary Care services.

  • Drive referral revenue growth into Fitness and Secondary Care.

  • Set clear commercial and operational targets across the team to support growth.

  • Ensure timely, high‑quality delivery to clients, with strong satisfaction and feedback outcomes.

  • Collaborate with Pricing, Marketing and CRM teams to support winning, retaining and growing profitable business.

To succeed as our Head of Business Development & Client Relationships you'll bring:

  • Degree-level qualification or equivalent professional experience.

  • Evidence of continuous development and commitment to personal growth.

  • Strong experience managing teams, ideally within a commercial or sales environment.

  • Strong understanding of the corporate market and client expectations.

  • Able to work autonomously with strong awareness of the end‑customer perspective.

  • Excellent interpersonal, communication and presentation skills.

  • Strong IT capability and confidence using CRM and sales systems.

  • Quality‑improvement mindset with a proactive, solutions‑focused approach.

  • Visible, influential leader capable of motivating teams and shaping culture.

  • Experience translating strategic plans into operational delivery and measurable outcomes.

  • Strong internal and external stakeholder management, with proven relationship‑building skills.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what's important to you.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

Apply today… It starts with you.

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