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Care Coordinator

Job details
Posting date: 02 March 2026
Salary: £30,000 per year
Hours: Full time
Closing date: 01 April 2026
Location: Leicester
Remote working: On-site only
Company: Lotus Home Care
Job type: Permanent
Job reference:

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Summary

Care Coordinator – Domiciliary Care
Leicester | Full-Time | £30,000 per annum plus on call
Be the heartbeat of outstanding care. Support teams. Change lives.
At Lotus Home Care, we believe great care starts with great coordination. We’re looking for an organised, compassionate, and proactive Care Coordinator to join our Leicester branch and play a vital role in ensuring our clients receive exceptional care - every visit, every day.
This is a rewarding opportunity for someone who enjoys problem-solving, supporting people, and being part of an award-winning care provider that truly puts people first.
About Lotus Home Care
We deliver premium, personalised domiciliary care across Yorkshire and the Humber, helping people live safely and independently in their own homes.
Our ethos is simple and powerful: Home Care With Love - for our clients and our colleagues alike.
Please note: We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time-limited visa. Applications that do not meet this criteria will not be progressed.
Salary & Benefits
Competitive salary: £30,000 per annum plus on call
Full-time, permanent position
Ongoing training and development
Blue Light Card
Clear career progression opportunities
Support from an experienced and approachable management team
Join an award-winning care provider with a people-first culture
About the Role
As a Care Coordinator, you’ll be the key link between clients, families, and care workers. Reporting to the Branch Manager, you’ll ensure care is delivered smoothly, safely, and consistently — while supporting and developing our frontline teams.
Your Key Responsibilities
Create and manage staff rotas, ensuring appropriate travel time and breaks
Match carers to clients based on skills, preferences, and location
Manage new referrals from private clients and social services
Support assessments, care planning, and care package reviews
Communicate with clients, families, and healthcare professionals
Carry out risk assessments, reviews, and care worker supervisions
Ensure care documentation and client records are accurate and up to date
Support weekly KPIs, logbook drops, and team meetings
Organise and participate in supervisions, appraisals, and training
Take part in the on-call rota, including alternate weekends
Provide occasional support to neighbouring branches when required
About You
You’re organised, approachable, and thrive in a busy environment. You care deeply about delivering high-quality care and enjoy working as part of a supportive, hands-on team.
You’ll Need:
Experience as a Care Coordinator or in a similar scheduling/rostering role
Strong organisational, admin, and time-management skills
Confidence using IT systems
Experience in domiciliary or home care (strongly preferred)
NVQ Level 2 or above in Health & Social Care (or working towards)
A full UK driving licence and access to your own vehicle
You’ll Be:
Friendly, professional, and confident
A clear and compassionate communicator
Proactive with a genuine “happy to help” attitude
Passionate about improving lives
Flexible, reliable, and a strong team player
Why Join Lotus Home Care?
Because here, your work truly matters. You’ll be supported, valued, and given the opportunity to grow — all while helping deliver care that makes a real difference.
Ready to take the next step?
Apply now and become part of a company that cares as much about its people as its purpose.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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