Tenancy Enforcement Officer
| Posting date: | 02 March 2026 |
|---|---|
| Salary: | £21.0 to £26.0 per hour |
| Additional salary information: | Up to £26 per hour |
| Hours: | Full time |
| Closing date: | 16 March 2026 |
| Location: | Liverpool, Merseyside, L3 9SJ |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4775456_1772450036 |
Summary
We're recruiting for an experienced Tenancy Enforcement/ASB Officer in Liverpool to support our social housing client during a period of sickness cover. This role requires someone confident managing a mixed caseload, responding quickly to tenancy breaches and ASB reports, and working closely with agencies to ensure safe neighbourhoods.
You will be required to work 1 day per week in St Helens, 1 day per week in Liverpool, with the remainder of the week working from home and completing patch visits.
Key responsibilities:
- Manage a caseload of ASB and tenancy enforcement cases from initial report to resolution
- Carry out patch visits across Liverpool and St Helens
- Conduct interviews, gather evidence, prepare statements and take enforcement action where required
- Work collaboratively with internal teams, community groups, and external agencies
- Complete risk assessments, maintain accurate case records and follow correct legal processes
- Provide advice, interventions and early‑resolution support to tenants
- Prepare documentation for court and attend hearings where necessary
What you'll need to succeed
- Experience managing ASB and tenancy enforcement cases within social housing
- Strong knowledge of housing legislation, enforcement tools and community safety practices
- Confident conducting investigations, interviews and patch‑based work
- Excellent communication skills and ability to handle challenging situations professionally
- Strong organisational skills and the ability to work independently
What you'll get in return
- Weekly pay
- Competitive hourly rates
- Hybrid working
- Mileage reimbursement
- Option to be paid PAYE or Umbrella
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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