Scheduler
| Posting date: | 27 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 29 March 2026 |
| Location: | M22 5PR |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 90361 |
Summary
Join Mitie - the future of high performing places.
ROLE: Scheduler
LOCATION: Mitie TSOC, Atlas Business Park
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Scheduler who will deliver excellent service standards while ensuring all engineering jobs are allocated, monitored, and completed in line with SLA requirements.
Role Responsibilities:
-Manage the day‑to‑day activity of the national engineering team and delegated tasks.
-Utilise scheduling systems effectively to deploy the correct engineering resources.
-Ensure first‑time fixes for customers through internal engineers or subcontractors.
-Oversee job completion, ensure documentation accuracy, and track materials used.
-Reallocate and follow up on incomplete jobs to ensure timely resolution.
Required Qualifications:
Applicants must meet the below defined requirements for the role.
-Experience working in service delivery or contact centre environments.
-Strong IT proficiency with the ability to use multiple systems confidently.
-Ability to work under pressure in a fast‑paced operational environment.
-Creative problem‑solving skills using technology and data insights.
-Eligibility to pass BPSS security clearance.
What's in it for you?
-Access to a virtual GP for you and your household.
-Financial wellbeing support through Salary Finance, including early pay access and competitive loans.
-Flexible lifestyle benefits via our Choices platform, such as buying extra holidays, insurance, dental care, and tech products.
ROLE: Scheduler
LOCATION: Mitie TSOC, Atlas Business Park
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Scheduler who will deliver excellent service standards while ensuring all engineering jobs are allocated, monitored, and completed in line with SLA requirements.
Role Responsibilities:
-Manage the day‑to‑day activity of the national engineering team and delegated tasks.
-Utilise scheduling systems effectively to deploy the correct engineering resources.
-Ensure first‑time fixes for customers through internal engineers or subcontractors.
-Oversee job completion, ensure documentation accuracy, and track materials used.
-Reallocate and follow up on incomplete jobs to ensure timely resolution.
Required Qualifications:
Applicants must meet the below defined requirements for the role.
-Experience working in service delivery or contact centre environments.
-Strong IT proficiency with the ability to use multiple systems confidently.
-Ability to work under pressure in a fast‑paced operational environment.
-Creative problem‑solving skills using technology and data insights.
-Eligibility to pass BPSS security clearance.
What's in it for you?
-Access to a virtual GP for you and your household.
-Financial wellbeing support through Salary Finance, including early pay access and competitive loans.
-Flexible lifestyle benefits via our Choices platform, such as buying extra holidays, insurance, dental care, and tech products.