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Customer Service Assistant

Job details
Posting date: 27 February 2026
Salary: £23,614.02 per year, pro rata
Additional salary information: £20,346.35 (£23,614.02 FTE)
Hours: Full time
Closing date: 23 March 2026
Location: Newton Abbot, Devon
Remote working: On-site only
Company: Libraries Unlimited
Job type: Temporary
Job reference: PEC004

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Summary

** To read the full job description and submit your application, please visit https://www.librariesunlimited.org.uk/work-with-us/vacancies/ **

Customer Service Assistant – (Job ref: PEC004)

Maternity Cover Fixed Term Contract until April 2027
Salary: £20,346.35 (£23,614.02 FTE)
Hours: 31.88 hours per week (working pattern below)
Location: Newton Abbot Library
Closing date: 9am, Monday 23rd March 2026
Interview date: Monday 6th April 2026 at Newton Abbot Library

Working Pattern

Week 1 (31hrs):
Monday: 9:45am – 6:00pm (7.25)
Tuesday: 9:45am – 4:00pm (5.25)
Wednesday: 9:30am – 6:00pm (7.5)
Friday 9:30am – 4:00pm (5.5)
Saturday: 9:30am – 4:00pm (5.5)

Week 2 (32.75hrs):
Monday 9:45am – 5:00pm (6.25)
Tuesday: 9:45am – 4:00pm (5.25)
Wednesday: 9:30am – 6:00pm (7.5)
Thursday: 9:45am – 6:00pm (7.25)
Friday: 9:30am – 5:00pm (6.5)

Total Weekly Average: 31.88 hours

An exciting opportunity for a Customer Service Assistant to join a forward-thinking organisation where you will enjoy an exciting challenge delivering an excellent frontline service to customers devising and running fundraising events, activities and community support. We would welcome a new team member who is creative, imaginative, organised and customer focussed.

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