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Customer Service Admin

Job details
Posting date: 26 February 2026
Salary: £14.50 per hour
Hours: Full time
Closing date: 28 March 2026
Location: Manchester, Greater Manchester, M3 1AZ
Company: Search Consultancy LTD
Job type: Contract
Job reference: Req/67848393_1772126758

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Summary

Customer Service Admin - Case Handler
Location: Manchester (M3)
Pay Rate: £14.50 per hour
Hours: Monday to Friday, 08:30-17:00 (1 hour lunch)
Contract: Initial 3-month temporary contract with potential to extension or perm placement
Work Pattern: Fully onsite

We are currently recruiting an Case Handler/Administrator to join a brilliant and well-established financial services company based in Deansgate Manchester (M3). This is a professional office-based role offering excellent long-term prospects, including the potential opportunity to secure a permanent position with access to multiple permanent benefits and bonuses.

This role would suit someone competent and detail-oriented, and we are open to graduates looking to begin their career within financial services. MASSIVE focus on work ethic and attitude!

Key Responsibilities:

  • Supporting the processing of investment transfers

  • Giving exceptional customer service through phone call, email and other methods of communication

  • General administrative support across the business

  • Accurate data entry and maintenance of records

  • Processing documentation in line with regulatory requirements

  • Managing emails and internal correspondence

  • Ensuring all work complies with company and industry regulations

What We're Looking For:

  • A competent and reliable individual with strong attention to detail

  • Previous admin or office experience beneficial but not essential

  • Graduates welcome

  • Confident using Microsoft Office and internal systems

  • Professional attitude and ability to work both independently and within a team

  • Must be able to pass a credit check and DBS check

What's on Offer:

  • Full-time, Monday-Friday working hours

  • Professional role within a reputable company

  • Comprehensive onsite training

  • Opportunity to move to hybrid working

If you're looking for a professional administrative role with long-term potential in a great company, please apply and we'll be in touch.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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