Business Development Manager
| Posting date: | 25 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 27 March 2026 |
| Location: | W2 6BD |
| Remote working: | On-site only |
| Company: | Capita plc |
| Job type: | Permanent |
| Job reference: | 10117679-42284 |
Summary
Join our Growth team as a Business Development Manager, where you'll play a pivotal role in driving Capita Public Service forward. You'll be responsible for identifying, nurturing and securing new business opportunities that deliver year-on-year profitable growth. Collaborating across Capita Public Services (CPS) Client Groups, you'll maximise opportunities by championing our propositions and unlocking potential across the Aviation & Aerospace sector. This is a home-based role with travel for client and team meetings.
As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.
What you'll be doing
• this role is responsible for developing and growing business opportunities within the aviation sector, focused on delivering specialised training, safety solutions, and regulatory aligned services to airports, airlines, Civil Aviation Authorities, and aviation emergency response teams
• meeting and exceeding revenue and margin targets for CPS transactional business, contributing to year-on-year growth
• informing sector planning and target setting through market scanning and customer insight
• developing winning strategies to open and close new business within defined sectors and plans
• identifying and prioritising new target markets and customers using research and competitor analysis
• generating and qualifying leads through multi-channel sales activity and impactful first contact
• collaborating across CPS teams to ensure smooth transition of new business into account management
What we're looking for
Essential:
• proven experience in business development within the aviation or aerospace sector
• strong knowledge of ICAO, EASA, and CAA regulations - particularly relating to fire safety, emergency response, and operational compliance
• experienced in managing a sales pipeline, forecasting accurately and tracking performance against targets
• experienced in using data and insight to inform sales decisions and apply best practice disciplines
• able to build trusted partnerships and engage confidently with customers across multiple agencies
• commercially astute with the ability to prioritise, qualify leads and structure business service offerings
• champions best practice in business development, including account planning, pipeline management, reporting and risk control - ideally a Salesforce super-user
About Capita Growth
Our Growth Function is one of Capita's central functions and is redesigning how we do business. We're improving and standardising our sales processes, and creating consistency in training, technology and knowledge sharing. We're also multi-lingual, multi-functional and multi-talented. Join us and discover better as you empower our sales teams to focus on developing our business.
What's in it for you?
• offers a competitive salary + commission structure, rewarding your success in driving new business and growth
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• flexible, home-based working with travel for client and team meetings
Unlock Your Potential with Capita
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.
Join us and discover a career with purpose. #CareersWithPurpose
Customer first, always Fearless innovation ✅ Achieve together Everyone is valued
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss.
For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com
Proud member of the Disability Confident employer scheme