Database Officer
| Posting date: | 25 February 2026 |
|---|---|
| Salary: | £29,235 per year |
| Hours: | Full time |
| Closing date: | 11 March 2026 |
| Location: | BS1 5DD |
| Remote working: | On-site only |
| Company: | Walk Wheel Cycle Trust |
| Job type: | Permanent |
| Job reference: | 304804JCP |
Summary
Database Officer
England South
£29,235 per annum (pro rata for part time)
Ref: 132REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Bristol hybrid
Contract: Permanent
ABOUT THE ROLE
Team: Fundraising and Supporter Engagement
As the Database Officer, you will take responsibility for the administration of financial transactions from various internal and external sources. You will take the lead on import processes, working with stakeholders to ensure requirements are captured, tested and reviewed. You will be involved in the implementation of integrations between the platforms we use and our supporter database, from recommendations to testing.
What You’ll Be Doing
Managing the BACS Direct Debit processes, from processing BACS cancellations to preparing payment requests and processing payments, maintaining accurate reconciliations.
Overseeing all aspects of Gift Aid processing and ensuring accurate record‑keeping.
Managing and improving data imports across multiple platforms, ensuring accuracy, ongoing monitoring, reconciliation, and correct income coding.
Producing data‑integrity reports, run routine audits, investigate issues, and recommend corrective actions to stakeholders.
This role is ideal for someone who thrives on improving processes, enjoys collaborative problem‑solving, and uses SQL, Excel and Power BI to drive smarter, more efficient ways of working
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
Proven experienced in working with customer relationship management (CRM) systems
Experience of processing direct debits, financial information and importing/exporting data
Good experience and knowledge of applicable legislation and ethical codes of practice, BACs, Gift Aid and information security principles and relevant data regulations.
Good experience of using SQL query and Power Bi.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
28 days’ leave per annum plus bank holidays for full-time employees
Option to buy an extra week of annual leave (pro-rata for part-time employees)
Paid volunteer days to support causes you care about
Free, confidential support service available 24/7
Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
Death in Service benefit – 3 x annual Salary
Family Friendly Policies
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
Application deadline: 23:59, 11 March 2026
Interviews will be held via Microsoft Teams during the 24th or 25th March 2026. To apply, please complete our online application form.
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Want to explore more roles?
You can find full details about all our current job openings at:
http://www.walkwheelcycletrust.org.uk/about-us/vacancies.
England South
£29,235 per annum (pro rata for part time)
Ref: 132REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Bristol hybrid
Contract: Permanent
ABOUT THE ROLE
Team: Fundraising and Supporter Engagement
As the Database Officer, you will take responsibility for the administration of financial transactions from various internal and external sources. You will take the lead on import processes, working with stakeholders to ensure requirements are captured, tested and reviewed. You will be involved in the implementation of integrations between the platforms we use and our supporter database, from recommendations to testing.
What You’ll Be Doing
Managing the BACS Direct Debit processes, from processing BACS cancellations to preparing payment requests and processing payments, maintaining accurate reconciliations.
Overseeing all aspects of Gift Aid processing and ensuring accurate record‑keeping.
Managing and improving data imports across multiple platforms, ensuring accuracy, ongoing monitoring, reconciliation, and correct income coding.
Producing data‑integrity reports, run routine audits, investigate issues, and recommend corrective actions to stakeholders.
This role is ideal for someone who thrives on improving processes, enjoys collaborative problem‑solving, and uses SQL, Excel and Power BI to drive smarter, more efficient ways of working
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
Proven experienced in working with customer relationship management (CRM) systems
Experience of processing direct debits, financial information and importing/exporting data
Good experience and knowledge of applicable legislation and ethical codes of practice, BACs, Gift Aid and information security principles and relevant data regulations.
Good experience of using SQL query and Power Bi.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
28 days’ leave per annum plus bank holidays for full-time employees
Option to buy an extra week of annual leave (pro-rata for part-time employees)
Paid volunteer days to support causes you care about
Free, confidential support service available 24/7
Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
Death in Service benefit – 3 x annual Salary
Family Friendly Policies
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
Application deadline: 23:59, 11 March 2026
Interviews will be held via Microsoft Teams during the 24th or 25th March 2026. To apply, please complete our online application form.
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Want to explore more roles?
You can find full details about all our current job openings at:
http://www.walkwheelcycletrust.org.uk/about-us/vacancies.