Chemotherapy Receptionist/Ward Clerk
| Posting date: | 25 February 2026 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 27 February 2026 |
| Location: | Manchester, M20 4BX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9413-26-0137 |
Summary
DUTIES AND RESPONSIBILITIES Meet and greet patients and visitors to the unit in a professional and courteous manner. Maintain a pleasant manner at all times, especially when working in a busy and pressured environment. Maintain a patient centred approach and be aware of the patients experience at all times. Answer phone calls in a professional manner and relay information to appropriate staff members. Provide patients and visitors with non-clinical information regarding the Trusts provision of services, as required. Support the nursing team in the smooth day to day running of services. Be able to prioritise tasks, and work under own initiative as required. Provide a first point of contact for all service users, and communicate effectively with the wider multi-disciplinary team. Maintain patient confidentiality at all times, and demonstrate an awareness of information governance requirements. Assist in the distribution and collection of questionnaires to patients, for example, 1 Day Every Patient questionnaire and other Patient Questionnaires. Record patient attendance in Medway in an accurate and timely manner. Be familiar with all Trust IT systems and utilise them to effectively record elements of the patients visit, and to facilitate the provision of services for patients during their visit. Ensure patient medical notes are tracked to the correct location at all times. Maintain real time records of patient activity. Ensure the correct data regarding activity are recorded, for inclusion in annual reports. Ensure patients leaving the unit have been provided with a subsequent appointment. Undertake any other administrative or reception duties which are commensurate with the role under the direction of the senior sister.