Customer Service Administrator
| Posting date: | 23 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 09 March 2026 |
| Location: | Belper, Derbyshire, DE56 1JT |
| Remote working: | On-site only |
| Company: | Brook Street |
| Job type: | Contract |
| Job reference: | BBBH433608_1771864090 |
Summary
Brook Street is working with a leading Belper based boiler company looking for a customer service administrator to join their team for a 12month fixed term contract
Location: Belper - office based role
Start date 7th April, immediate interviews available
Hours of Work:
- 12 month fixed term contract
- Full-time: 39.5 hours per week.
- Shift Pattern:
- Monday to Friday: Between 8am - 6pm
- Saturday: 8am - 3pm
- Sunday: 8am - 12pm
In this role you will support both office based teams and field colleagues to ensure jobs are completed accurately and on time. You will manage a range of administrative tasks across different communication channels, helping to keep our service operations running smoothly.
Key Responsibilities:
- Reviewing daily business requirements and providing reliable support to Business-to-Business partners
- Handling Business-to-Customer enquiries with a professional and empathetic approach
- Working closely with Engineers to ensure clear and efficient information flow
- Ordering and coordinating consumables and spare parts
- Preparing and sending customer communications using digital systems and spreadsheets
- Supporting the wider customer service team and carrying out reception duties within the building
What we're looking for:
- Maths and English grade C/4 and above
- Strong organisational and administrative skills
- Excellent communication skills, both written and verbal
- Confident using digital systems and Microsoft Office (particularly Excel)
- A team player with a proactive and customer-focused attitude
- Ability to manage multiple tasks and work to deadlines
If you are detail-oriented, customer-focused, and enjoy working in a fast-paced environment, we would love to hear from you.
Brook Street NMR is acting as an Employment Business in relation to this vacancy.