Health Centre Receptionist - Wilberforce Health Centre | City Health Care Partnership CIC
| Posting date: | 23 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,937 - £26,598 pa/pr |
| Hours: | Part time |
| Closing date: | 25 March 2026 |
| Location: | Hull, HU1 3SA |
| Company: | City Health Care Partnership CIC |
| Job type: | Permanent |
| Job reference: | 7813144/810-7813144 |
Summary
Working with our friendly Customer Service team, you’ll welcome patients and visitors, helping them find the care and support they need.
You’ll play an important role in keeping our services running smoothly by offering calm, confident support on reception and over the phone. You’ll work closely with colleagues across our health centres and the Care Coordination Hub to make sure every person has a positive experience.
What you’ll do:
• Meet and greet patients and visitors, offering clear information and signposting
• Manage incoming calls, messages and emails, handling enquiries with care
• Book and amend appointments, update records and maintain accurate information
• Support referral processing within the Care Coordination Hub
• Use a range of systems, including Microsoft Office and electronic patient records, after training
What we’re looking for:
• Strong communication and customer service skills, with the ability to stay calm under pressure
• Experience in administration or reception work; you might have worked in a busy office or public‑facing role
• Good organisation, attention to detail and confidence using IT
• Someone who can work well as part of a team, use their initiative and adapt to changing needs
• We welcome people from all backgrounds and provide full training, including fire warden duties
We value fairness, respect and inclusion, and we welcome applications from people with diverse experiences and communities.
At CHCP, we’re passionate about people, we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you’ll be more than just a number. Our people are our shareholders, and their thoughts and opinions are always heard; at CHCP you have a real voice.
Compassion is at the heart of our business; our colleagues work together to deliver first class healthcare to thousands of people. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.
CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the ‘CHCP Perks and Rewards’ link.
Please see the job description and person specification attached to this job advert for full details on the role.
This advert closes on Monday 9 Mar 2026
You’ll play an important role in keeping our services running smoothly by offering calm, confident support on reception and over the phone. You’ll work closely with colleagues across our health centres and the Care Coordination Hub to make sure every person has a positive experience.
What you’ll do:
• Meet and greet patients and visitors, offering clear information and signposting
• Manage incoming calls, messages and emails, handling enquiries with care
• Book and amend appointments, update records and maintain accurate information
• Support referral processing within the Care Coordination Hub
• Use a range of systems, including Microsoft Office and electronic patient records, after training
What we’re looking for:
• Strong communication and customer service skills, with the ability to stay calm under pressure
• Experience in administration or reception work; you might have worked in a busy office or public‑facing role
• Good organisation, attention to detail and confidence using IT
• Someone who can work well as part of a team, use their initiative and adapt to changing needs
• We welcome people from all backgrounds and provide full training, including fire warden duties
We value fairness, respect and inclusion, and we welcome applications from people with diverse experiences and communities.
At CHCP, we’re passionate about people, we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you’ll be more than just a number. Our people are our shareholders, and their thoughts and opinions are always heard; at CHCP you have a real voice.
Compassion is at the heart of our business; our colleagues work together to deliver first class healthcare to thousands of people. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.
CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the ‘CHCP Perks and Rewards’ link.
Please see the job description and person specification attached to this job advert for full details on the role.
This advert closes on Monday 9 Mar 2026
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