Facilities Coordinator
| Posting date: | 23 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 25 March 2026 |
| Location: | DE21 6EN |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 90961 |
Summary
Job description
Main duties
• To follow Group and company policies and procedures at all times
• Report any apparent deficiencies in systems of work or equipment provided that
may result in failure of service delivery or risk to health and safety or the environment
• Where appropriate, use all work equipment and personal PPE properly and in
accordance with training received
• Report any H&S issues in or around the building to your line manager
• Report any training needs to your line manager
Front of House Receptionist duties
· Be the first point of contact at the reception desk whilst always maintaining a professional and helpful attitude.
· Sign in visitors and issue the health and safety brief.
· Answer the telephone in a timely manner, using the correct greeting and solvingany queries.
· Book meeting rooms for our clients.
· Respond to the reception inbox in a timely manner.
· Ensure client outgoing post is franked and collected; incoming post to be distributed or the recipient contacted.
· Report building faults to Mitie Helpdesk and record on the Tracker.
· Liaise with Mitie cleaners, security & Workplace Management colleagues to ensure the site is operating smoothly.
· Conduct the onsite inductions, ensuring the induction forms and visitor passes are correctly processed.
· Keep the front of house-training packs and documentation up to date.
· Conduct weekly stock checks and order required stationary and consumables to maintain supplies.
· Provide training for new and temporary team members.
· Make sure the front of house is always tidy and presentable.
· Support emergency evacuation procedures.
Coordinator Duties · Full walk around of the building at various times of the day to report any building faults, check cleanliness of site and restock consumables · Check milk levels and top up where required · Check water bottles for dispensers and top up where required · Liaise and build relationships with clients on site · Create/replace/cancel access passes · Conduct inductions for new starters (as above) · Record keeping of car registrations & locker allocations · Manage any incoming deliveries for site · Liaise with security re visitors or specific events - use message book as necessary · Any other duties as may arise during the day, often as a result of a client request e.g. daily headcount
What we'll look for:
· Experience within a customer service/front of house background.
· Customer focussed and able to build relationships with our clients and the Mitie team at all levels
· Strong communication skills (both written and verbal)
· To be able to work individually or within a team
· IOSH certificate or willing to undertake a course (required)
· 1st aid qualification or willing to undertake a course (required)
Benefits
· Salary From: £26,859.18 per year
· 25 days holiday plus bank holidays
· Full range of Mitie benefits: life insurance; pension scheme; Share-save scheme;
Celebration Hub discount site; volunteering opportunities and much more.
Main duties
• To follow Group and company policies and procedures at all times
• Report any apparent deficiencies in systems of work or equipment provided that
may result in failure of service delivery or risk to health and safety or the environment
• Where appropriate, use all work equipment and personal PPE properly and in
accordance with training received
• Report any H&S issues in or around the building to your line manager
• Report any training needs to your line manager
Front of House Receptionist duties
· Be the first point of contact at the reception desk whilst always maintaining a professional and helpful attitude.
· Sign in visitors and issue the health and safety brief.
· Answer the telephone in a timely manner, using the correct greeting and solvingany queries.
· Book meeting rooms for our clients.
· Respond to the reception inbox in a timely manner.
· Ensure client outgoing post is franked and collected; incoming post to be distributed or the recipient contacted.
· Report building faults to Mitie Helpdesk and record on the Tracker.
· Liaise with Mitie cleaners, security & Workplace Management colleagues to ensure the site is operating smoothly.
· Conduct the onsite inductions, ensuring the induction forms and visitor passes are correctly processed.
· Keep the front of house-training packs and documentation up to date.
· Conduct weekly stock checks and order required stationary and consumables to maintain supplies.
· Provide training for new and temporary team members.
· Make sure the front of house is always tidy and presentable.
· Support emergency evacuation procedures.
Coordinator Duties · Full walk around of the building at various times of the day to report any building faults, check cleanliness of site and restock consumables · Check milk levels and top up where required · Check water bottles for dispensers and top up where required · Liaise and build relationships with clients on site · Create/replace/cancel access passes · Conduct inductions for new starters (as above) · Record keeping of car registrations & locker allocations · Manage any incoming deliveries for site · Liaise with security re visitors or specific events - use message book as necessary · Any other duties as may arise during the day, often as a result of a client request e.g. daily headcount
What we'll look for:
· Experience within a customer service/front of house background.
· Customer focussed and able to build relationships with our clients and the Mitie team at all levels
· Strong communication skills (both written and verbal)
· To be able to work individually or within a team
· IOSH certificate or willing to undertake a course (required)
· 1st aid qualification or willing to undertake a course (required)
Benefits
· Salary From: £26,859.18 per year
· 25 days holiday plus bank holidays
· Full range of Mitie benefits: life insurance; pension scheme; Share-save scheme;
Celebration Hub discount site; volunteering opportunities and much more.