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Operations Support Manager
| Posting date: | 23 February 2026 |
|---|---|
| Salary: | £31,049.00 to £37,796.00 per year |
| Additional salary information: | £31049.00 - £37796.00 a year |
| Hours: | Full time |
| Closing date: | 27 February 2026 |
| Location: | Swindon, SN3 6BB |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9249-26-0153 |
Summary
Responsible for the standard and quality of the Unit Managers, requesting, analysing, and acting on information relating to general performance activity and quality, and taking corrective action where appropriate to meet the required standards or improve quality. Ensure that great service is provided within clinical unit and that patient feedback is gathered locally, analysed and improvement plans are in place to increase the patient satisfaction experience. Be the custodian of brilliant experience for our patients, through the management of the unit mangers/Patient Experience team warm and engaging interaction with a smile at all times. Deliver a brilliant patient experience subject to patient feedback and continue to adapt and grow the experience delivery by putting the patient at the heart of everything we do. Ensure that great service is provided within clinical unit and that patient feedback is gathered locally, analysed and improvement plans are in place to increase the patient satisfaction experience. Please see attached Job Description for further details.