Client Success Manager
| Posting date: | 20 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Income Protection Cover if you're off sick continuously for 26 weeks or more, Professional Development + Membership support, where required by the role, Support for your Continuing Career, Eligibility to participate in our annual bonus scheme, E-Learning & Development Portal, Company Days Off in Addition to Annual Leave, Private Medical Insurance, Worldwide Travel Insurance, Discounted Gym Membership |
| Hours: | Full time |
| Closing date: | 22 March 2026 |
| Location: | Nottingham |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | AmTrust International |
| Job type: | Permanent |
| Job reference: |
Summary
We’re AmTrust International — a London‑headquartered insurance business with offices across the UK and over 1,900 colleagues in 13 countries. As part of a global group, we partner creatively with leading financial institutions, retailers, and manufacturers to deliver bespoke insurance solutions across international markets.
We’re currently recruiting a Client Success Manager to join our newly formed Client Services team, based in either our Nottingham or Dublin office.
This new function plays a key role in strengthening relationships with our partners. In this role, you’ll be responsible for developing and maintaining close working relationships with clients and underwriters—gaining a clear understanding of operational challenges and coordinating across internal teams to identify and implement effective solutions.
To succeed, you’ll bring:
Experience in a similar role within financial services, ideally involving third‑party relationship management
A structured, project‑management‑driven approach to resolving operational issues
The confidence to collaborate, influence, and negotiate at all levels of the organisation
Strong resilience and the ability to coach and guide others
Knowledge of delegated authority practices (advantageous but not essential)
We’re currently recruiting a Client Success Manager to join our newly formed Client Services team, based in either our Nottingham or Dublin office.
This new function plays a key role in strengthening relationships with our partners. In this role, you’ll be responsible for developing and maintaining close working relationships with clients and underwriters—gaining a clear understanding of operational challenges and coordinating across internal teams to identify and implement effective solutions.
To succeed, you’ll bring:
Experience in a similar role within financial services, ideally involving third‑party relationship management
A structured, project‑management‑driven approach to resolving operational issues
The confidence to collaborate, influence, and negotiate at all levels of the organisation
Strong resilience and the ability to coach and guide others
Knowledge of delegated authority practices (advantageous but not essential)