Revenues Property Visiting Officer
| Posting date: | 19 February 2026 |
|---|---|
| Salary: | £29,064 to £32,061 per year, pro rata |
| Hours: | Full time |
| Closing date: | 05 March 2026 |
| Location: | Manchester, Greater Manchester |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Manchester City Council |
| Job type: | Permanent |
| Job reference: | 7459 |
Summary
An exciting to opportunity join us at Manchester City Council.
We have a vacancy for a Revenues Property Visiting Officer position within the Council Tax revenues team. This is a fantastic opportunity for anyone looking to take the next step in their career and contribute to a dynamic and supportive area where you will support the Administration Team and Team Manager.
This role is pivotal in ensuring the smooth delivery of our services, and offers a chance to develop both operational expertise and leadership skills. Whether you're already working in a Visiting Officer capacity or have a strong interest in progressing into one, we encourage you to consider applying.
We’re particularly keen to hear from individuals who:
- Have a proactive approach to problem-solving
-Are passionate about service improvement Aspire to grow professionally and take on new challenges
This is more than just a job – it’s a chance to make a real impact locally, work closely with dedicated teams, and gain valuable experience that can support your long-term career goals.
We look forward to hearing from those ready to take the next step.
About the Candidate
We would love to hear from you if you have experience of:
- Communication Skills: Ability to communicate effectively both orally and in writing with ratepayers, their agents and other stakeholders sometimes in stressful situations and face to face.
- Analytical Skills: Ability to absorb, understand and quickly assimilate moderately complex information and concepts and compare information from a number of different sources.
- Presentational Skills: Good literacy and numeracy skills to undertake calculations and produce clear calculations, letters and other documentation.
- Problem Solving and Decision Making: Is able to make effective decisions on a day-to-day basis with minimum supervision and acting on own initiative, taking ownership of decisions, demonstrating sound judgement in escalating issues where necessary. be logical in thinking and explain reasoning behind decisions or actions taken
- ICT Skills: Ability to use multiple applications, systems and associated software packages
- Administrative Skills: Good level of literacy and numeracy skills to undertake calculations and produce letters and other documentation
Technical requirements
- Demonstrable knowledge of Council Tax and associated legislation to the extent that it can be practically applied.
- Demonstrable knowledge of the role Council Tax has in financing council services and the legislation, policies and practices of the service that ensure income is maximised.
- Demonstrates a clear understanding of the critical role Council Tax plays in funding local authority services, alongside a sound knowledge of the relevant legislation, policies, and operational practices that underpin the service. Actively applies this understanding to ensure income is maximised through effective and compliant service delivery.
This post has been designated as one requiring essential car user allowance and the post holder must hold a valid driving licence and have the use of a car to carry out the duties of the post at all times.
We have a vacancy for a Revenues Property Visiting Officer position within the Council Tax revenues team. This is a fantastic opportunity for anyone looking to take the next step in their career and contribute to a dynamic and supportive area where you will support the Administration Team and Team Manager.
This role is pivotal in ensuring the smooth delivery of our services, and offers a chance to develop both operational expertise and leadership skills. Whether you're already working in a Visiting Officer capacity or have a strong interest in progressing into one, we encourage you to consider applying.
We’re particularly keen to hear from individuals who:
- Have a proactive approach to problem-solving
-Are passionate about service improvement Aspire to grow professionally and take on new challenges
This is more than just a job – it’s a chance to make a real impact locally, work closely with dedicated teams, and gain valuable experience that can support your long-term career goals.
We look forward to hearing from those ready to take the next step.
About the Candidate
We would love to hear from you if you have experience of:
- Communication Skills: Ability to communicate effectively both orally and in writing with ratepayers, their agents and other stakeholders sometimes in stressful situations and face to face.
- Analytical Skills: Ability to absorb, understand and quickly assimilate moderately complex information and concepts and compare information from a number of different sources.
- Presentational Skills: Good literacy and numeracy skills to undertake calculations and produce clear calculations, letters and other documentation.
- Problem Solving and Decision Making: Is able to make effective decisions on a day-to-day basis with minimum supervision and acting on own initiative, taking ownership of decisions, demonstrating sound judgement in escalating issues where necessary. be logical in thinking and explain reasoning behind decisions or actions taken
- ICT Skills: Ability to use multiple applications, systems and associated software packages
- Administrative Skills: Good level of literacy and numeracy skills to undertake calculations and produce letters and other documentation
Technical requirements
- Demonstrable knowledge of Council Tax and associated legislation to the extent that it can be practically applied.
- Demonstrable knowledge of the role Council Tax has in financing council services and the legislation, policies and practices of the service that ensure income is maximised.
- Demonstrates a clear understanding of the critical role Council Tax plays in funding local authority services, alongside a sound knowledge of the relevant legislation, policies, and operational practices that underpin the service. Actively applies this understanding to ensure income is maximised through effective and compliant service delivery.
This post has been designated as one requiring essential car user allowance and the post holder must hold a valid driving licence and have the use of a car to carry out the duties of the post at all times.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.