Sector Support Cleaner
| Posting date: | 19 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 21 March 2026 |
| Location: | Cardiff, Cardiff County |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 152520 |
Summary
Sector Support Cleaner
Contract: Key Account Network
Location: Cardiff, CF10 2DP (mobile role)
Hours of work: 40
Contract Type: Permanent
We are seeking a committed and proactive Sector Support Cleaner to deliver high-quality recovery cleaning across an allocated portfolio within your designated area.
This role is vital to ensuring consistently high standards and a reliable cleaning service that meets client expectations and contractual obligations.
Job Description
This position requires an individual with strong attention to detail, excellent organisation, and the ability to work flexibly across multiple sites.
You will play a key role in supporting operational delivery, maintaining site standards, and ensuring a smooth, compliant, and customer-focused service.
Key Responsibilities
Deliver all recovery and periodic cleaning in line with client specifications and scheduled requirements.
Respond promptly to requests from the Sector Manager and support operational needs across the portfolio.
Adhere to all client security procedures, policies, opening/lock-up routines, and air-lock door procedures.
Provide site familiarisation for new employees, covering cleaning regimes, waste processes, and access procedures.
Maintain tidy and well-organised storerooms and ensure correct storage of stock and materials.
Monitor consumable levels and notify the relevant manager of replenishment needs.
Record every site visit in the communications book and use Time & Attendance systems consistently.
Manage working hours effectively, ensuring all contracted shift durations are fully met.
Professional and Personal Competencies/Qualifications
Relevant cleaning experience, ideally with exposure to comparable support or management responsibilities.
Strong communication skills with the ability to support and guide front-line colleagues.
Confident managing client expectations and delivering customer-focused solutions.
Effective problem-solving skills and the ability to work with remote business groups.
Flexible, adaptable, proactive, and capable of managing multiple priorities.
Able to build positive professional relationships with internal stakeholders.
Willingness to travel.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Key Account Network
Location: Cardiff, CF10 2DP (mobile role)
Hours of work: 40
Contract Type: Permanent
We are seeking a committed and proactive Sector Support Cleaner to deliver high-quality recovery cleaning across an allocated portfolio within your designated area.
This role is vital to ensuring consistently high standards and a reliable cleaning service that meets client expectations and contractual obligations.
Job Description
This position requires an individual with strong attention to detail, excellent organisation, and the ability to work flexibly across multiple sites.
You will play a key role in supporting operational delivery, maintaining site standards, and ensuring a smooth, compliant, and customer-focused service.
Key Responsibilities
Deliver all recovery and periodic cleaning in line with client specifications and scheduled requirements.
Respond promptly to requests from the Sector Manager and support operational needs across the portfolio.
Adhere to all client security procedures, policies, opening/lock-up routines, and air-lock door procedures.
Provide site familiarisation for new employees, covering cleaning regimes, waste processes, and access procedures.
Maintain tidy and well-organised storerooms and ensure correct storage of stock and materials.
Monitor consumable levels and notify the relevant manager of replenishment needs.
Record every site visit in the communications book and use Time & Attendance systems consistently.
Manage working hours effectively, ensuring all contracted shift durations are fully met.
Professional and Personal Competencies/Qualifications
Relevant cleaning experience, ideally with exposure to comparable support or management responsibilities.
Strong communication skills with the ability to support and guide front-line colleagues.
Confident managing client expectations and delivering customer-focused solutions.
Effective problem-solving skills and the ability to work with remote business groups.
Flexible, adaptable, proactive, and capable of managing multiple priorities.
Able to build positive professional relationships with internal stakeholders.
Willingness to travel.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.