Administration Assistant (Bank)
| Posting date: | 18 February 2026 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 02 March 2026 |
| Location: | Middlesbrough, TS55NW |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | B0156-26-0000 |
Summary
General duties To provide comprehensive administration support for the Lymphoedema Team working alongside the Lymphoedema Secretary to assist in the smooth running and co-ordination of the Lymphoedema service. To include working on reception, greeting patients, answering telephone calls, listening to voicemails, co-ordinating appointments. Assist with processing referrals and registering new patients, adding data to SystmOne patient database and updating clinic spreadsheets. Assist with completing patient discharges and sending prescriptions. Assist with maintaining an effective Purchase Ordering system for patient hosiery, having some awareness of the clinic budget. Assist clinic staff to ensure hosiery is ordered in a timely manner. To rearrange and rebook appointment times as appropriate, in order to ensure maximum clinic efficiency. To provide an effective and efficient communication service for the Lymphoedema Team ensuring patients appointments are confirmed in advance. To assist in maintaining diaries for the Lymphoedema Team and amending SystmOne templates if needed. Be aware of patient waiting lists and add, remove, and amend as necessary. To ensure patient letters are typed to the highest standards, as specified by the Lymphoedema Secretary. To obtain personal details from patients to support the work of the Lymphoedema Team. Liaising with GPs and other professionals To ensure patient care documents are prepared, maintained and scanned/filed accurately to facilitate a high standard of patient care. To ensure an adequate supply of paper -based forms, patient information and other documents are available to the Lymphoedema Team. To attend Lymphoedema Team meetings as required and following up any actions accordingly. To ensure that a confidential service is maintained at all times, relating any pertinent details to the Clinical Team as necessary. Photocopying, filing and franking of mail. To deal with telephone queries in a professional manner ensuring all callers receive the best possible service To provide cover for the wider Administration Team as and when required. Supervise volunteers and assist with training or support needs Assist with training and supporting new members of the team as and when required Work with the Lymphoedema Secretary and Clinical Lead to implement new ways of working. To adhere to all Teesside Hospice policies and procedures and to ensure that this is maintained at all time