Hubspot CRM Systems Manager
| Posting date: | 18 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £35,000 - £55,000 |
| Hours: | Full time |
| Closing date: | 20 March 2026 |
| Location: | England |
| Company: | Impact Futures |
| Job type: | Permanent |
| Job reference: | 200 |
Summary
Job Advert
Impact Futures Group seeks a commercially driven HubSpot CRM & Revenue Systems Manager to own and evolve our HubSpot ecosystem
across brands. This is hands-on: you will directly execute, not just strategise, driving workflows, reporting, and progress daily.
You'll collaborate closely with marketing, sales, customer excellence, and relationship teams, aligning HubSpot to support
unified, cross-department growth.
The Opportunity
We are operating a house-of-brands model with ambitious growth plans, both organic and through acquisition. HubSpot must support:
* Multi-brand segmentation and lifecycle management
* B2B sales cycles and existing client life cycles
* High-volume lead generation and qualification
* Automation at scale
* Accurate reporting and forecasting for business insights and decision making
* AI-enabled workflows and productivity
You will design and own the roadmap that makes this possible.
Key Responsibilities
1. Strategic Ownership
* Own the HubSpot roadmap aligned to commercial objectives
* Translate business strategy into CRM architecture and automation
* Design scalable data structures across multiple brands
* Support acquisition integration into HubSpot
2. System Architecture & Optimisation
* Design and manage properties, pipelines, lifecycle stages, custom objects
* Build and optimise workflows across Marketing, Sales, Service Hubs
* Develop segmentation and smart lists for targeted campaigns
* Ensure accurate attribution modelling and revenue tracking
* Maintain clean, structured, scalable data
3. Revenue Enablement
* Align CRM processes to the sales journey
* Improve lead scoring models and qualification frameworks
* Optimise handoffs between marketing and sales
* Build dashboards for pipeline, conversion, revenue tracking and forecasting
4. Automation & AI Integration
* Implement automation for consistency, conversion
* Embed AI into workflows (lead scoring, enrichment, personalisation, predictive insights)
* Continuously test AI use cases in HubSpot
5. Data Governance & Compliance
* Lead data hygiene and enrichment strategy
* Define governance standards and GDPR compliance
6. Integrations & Technical Delivery
* Manage integrations (website forms, telephony, finance, APIs)
* Collaborate with IT or external developers
* Own testing and deployment of CRM enhancements
7. Training & Adoption
* Deliver onboarding and refresher training
* Create how-to guides
* Act as internal HubSpot SME
* Drive adoption and best practice
* Provide troubleshooting
The Benefits
- 25 days holiday plus public and bank holidays
- Buy an additional 5 days annual leave
- Birthday day off
- Christmas Shut down with three days paid leave
- Volunteer day
- Enhanced Sick Pay
- BUPA Healthcare Cashback plan
- Enhanced Maternity paid leave
- Enhanced Paternity paid leave
- Grandparent paid leave
- Bereavement paid leave
- Life Assurance
- Refer a friend bonus £1,000 T&Cs apply
- Electric Car Scheme
- 3% pension contribution using pension provider NEST
- Shopping discount & cash back platform
- Refer a friend bonus
- Employee Financial Wellbeing support
- Employee Assistance Helpline
- Company events and social gatherings
- Appreciation gifts
About Us
- Impact Futures and The Childcare Company are some of the UK’s largest independently owned training providers, delivering
apprenticeships and vocational qualifications.
- Our expertise is underpinned by our Ofsted Grade 2 'Good’ accreditation, and learner-centric delivery is at the heart of our
continual operational evolution to ensure our learners receive an outstanding learning journey.
- Impact Futures and The Childcare Company are an Equal Opportunities employer and welcome applications from all suitability
qualified persons regardless of their race, disability, religion/belief, sexual orientation or age.
- We are committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check will be required
for this role.
- We have been awarded a prestigious 2-star accreditation for been an outstanding company to work for.
Impact Futures Group seeks a commercially driven HubSpot CRM & Revenue Systems Manager to own and evolve our HubSpot ecosystem
across brands. This is hands-on: you will directly execute, not just strategise, driving workflows, reporting, and progress daily.
You'll collaborate closely with marketing, sales, customer excellence, and relationship teams, aligning HubSpot to support
unified, cross-department growth.
The Opportunity
We are operating a house-of-brands model with ambitious growth plans, both organic and through acquisition. HubSpot must support:
* Multi-brand segmentation and lifecycle management
* B2B sales cycles and existing client life cycles
* High-volume lead generation and qualification
* Automation at scale
* Accurate reporting and forecasting for business insights and decision making
* AI-enabled workflows and productivity
You will design and own the roadmap that makes this possible.
Key Responsibilities
1. Strategic Ownership
* Own the HubSpot roadmap aligned to commercial objectives
* Translate business strategy into CRM architecture and automation
* Design scalable data structures across multiple brands
* Support acquisition integration into HubSpot
2. System Architecture & Optimisation
* Design and manage properties, pipelines, lifecycle stages, custom objects
* Build and optimise workflows across Marketing, Sales, Service Hubs
* Develop segmentation and smart lists for targeted campaigns
* Ensure accurate attribution modelling and revenue tracking
* Maintain clean, structured, scalable data
3. Revenue Enablement
* Align CRM processes to the sales journey
* Improve lead scoring models and qualification frameworks
* Optimise handoffs between marketing and sales
* Build dashboards for pipeline, conversion, revenue tracking and forecasting
4. Automation & AI Integration
* Implement automation for consistency, conversion
* Embed AI into workflows (lead scoring, enrichment, personalisation, predictive insights)
* Continuously test AI use cases in HubSpot
5. Data Governance & Compliance
* Lead data hygiene and enrichment strategy
* Define governance standards and GDPR compliance
6. Integrations & Technical Delivery
* Manage integrations (website forms, telephony, finance, APIs)
* Collaborate with IT or external developers
* Own testing and deployment of CRM enhancements
7. Training & Adoption
* Deliver onboarding and refresher training
* Create how-to guides
* Act as internal HubSpot SME
* Drive adoption and best practice
* Provide troubleshooting
The Benefits
- 25 days holiday plus public and bank holidays
- Buy an additional 5 days annual leave
- Birthday day off
- Christmas Shut down with three days paid leave
- Volunteer day
- Enhanced Sick Pay
- BUPA Healthcare Cashback plan
- Enhanced Maternity paid leave
- Enhanced Paternity paid leave
- Grandparent paid leave
- Bereavement paid leave
- Life Assurance
- Refer a friend bonus £1,000 T&Cs apply
- Electric Car Scheme
- 3% pension contribution using pension provider NEST
- Shopping discount & cash back platform
- Refer a friend bonus
- Employee Financial Wellbeing support
- Employee Assistance Helpline
- Company events and social gatherings
- Appreciation gifts
About Us
- Impact Futures and The Childcare Company are some of the UK’s largest independently owned training providers, delivering
apprenticeships and vocational qualifications.
- Our expertise is underpinned by our Ofsted Grade 2 'Good’ accreditation, and learner-centric delivery is at the heart of our
continual operational evolution to ensure our learners receive an outstanding learning journey.
- Impact Futures and The Childcare Company are an Equal Opportunities employer and welcome applications from all suitability
qualified persons regardless of their race, disability, religion/belief, sexual orientation or age.
- We are committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check will be required
for this role.
- We have been awarded a prestigious 2-star accreditation for been an outstanding company to work for.
Proud member of the Disability Confident employer scheme
Disability Confident
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