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Residential Support Worker (RSW)

Job details
Posting date: 18 February 2026
Salary: £13 to £14 per hour
Hours: Full time
Closing date: 20 March 2026
Location: Plaistow, East London
Remote working: On-site only
Company: JTA Health Care Ltd
Job type: Permanent
Job reference: JTA-RSW-02/26

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Summary

Make a Real Difference. Every Shift Matters.

There will be swearing.
There will be shouting.
There may be the occasional tear.

But there will also be laughter, breakthroughs, progress, and pride.

And there will be the deep reward of knowing that your consistency, resilience and care genuinely change lives.

JTA Residential Care operates two Ofsted-rated GOOD children’s homes supporting young people with Emotional and Behavioural Difficulties (EBD). We are looking for committed, energetic and emotionally intelligent Residential Support Workers who can match our energy and help young people rebuild trust and stability.

What You’ll Be Doing

As a Residential Support Worker, you will:
Support and encourage young people to reach their full potential
Create a warm, safe and structured home environment
Build trust while maintaining professional boundaries
Empower young people to develop life skills (cooking, travel, budgeting, self-care)
Support care planning – contributing to risk assessments, behaviour plans and individual goals
Keep accurate, reflective records and complete effective shift handovers
Administer medication safely and responsibly
Manage petty cash appropriately
Complete health & safety checks
Work collaboratively within a team
Always follow safeguarding procedures
We operate waking night shifts — professionalism and alertness are essential.
Essential Requirements

⚠ UK experience within a children’s residential setting is required

✔ Experience working with children or young people in a residential care setting
✔ Understanding of safeguarding and Children’s Homes Regulations 2015
✔ Strong written and verbal communication skills
✔ Emotional resilience and ability to manage challenging behaviours
✔ Full UK driving licence
✔ Right to work in the UK

Qualifications
Level 3 Diploma in Residential Childcare (preferred)
If you do not already hold Level 3, you must be willing to complete it within 2 years
We will fully support you through this qualification.
What We Offer:

✔ Full company induction including NFPS physical intervention training
✔ Funded Level 3 Diploma in Residential Childcare (T&Cs apply)
✔ Enhanced DBS funded by us
✔ Employee Assistance Programme (EAP)
✔ Free meals on shift
✔ Free on-site parking
✔ Auto enrolment pension scheme
✔ Refer-a-Friend Bonus – £200 (T&Cs apply)
✔ Blue Light Card eligibility
✔ Clear progression pathway to Senior Residential Support Worker

We invest in our people because our young people deserve the best.

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