Front of House Night Supervisor
| Posting date: | 18 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 20 March 2026 |
| Location: | Kirkby, Liverpool |
| Remote working: | On-site only |
| Company: | Knowsley works |
| Job type: | Permanent |
| Job reference: | Feb 09 |
Summary
UK’s leading independent food service provider for business and industry. W.
• Working Days: any 5 of 7 or set 5 days
• Working pattern 8pm till 4 am
Contract type: Permanent contact of 37.50 with optional covering hours
£12.99 per hour
Team Leadership: Provide leadership and guidance to catering staff, including scheduling, training, and performance management.
• Event Coordination: Support Coordinate aspects of catering events, including setup, execution, and breakdown, ensuring adherence to client specifications and company standards.
• Customer Service: Maintain a high level of customer satisfaction by addressing enquiries, resolving issues promptly, and supporting catering orders.
• Sales: Using initiative to maximise sales, ensuring you can provide our customers with the appropriate knowledge of food items sold throughout.
• Quality Control: Oversee food presentation ensuring quality and consistency, adhering to food safety and sanitation guidelines. Keeping the catering areas and service counters clean and fully stocked. Monitoring the stock in the ambient, chilled and hot service points to keep in line with health & safety food guidelines.
• Cost Management: Monitor catering expenses, including labour, supplies, and equipment, and implement cost-saving measures where applicable.
• Compliance: Ensure compliance with health and safety regulations, company policies, and local ordinances at all catering locations.
• Continuous Improvement: Identify opportunities for process improvement and implement best practices to enhance efficiency and service quality.
• Other Duties: Assist in stocktaking as required. To communicate with the service management team to ensure replenishment orders are placed in a timely and efficient manner
• Create a welcoming atmosphere for customers.
• Take orders accurately and efficiently on the counter and be able to communicate effectively• Team Leadership: Provide leadership and guidance to catering staff, including scheduling, training, and performance management.
• Event Coordination: Support Coordinate aspects of catering events, including setup, execution, and breakdown, ensuring adherence to client specifications and company standards.
• Customer Service: Maintain a high level of customer satisfaction by addressing enquiries, resolving issues promptly, and supporting catering orders.
• Sales: Using initiative to maximise sales, ensuring you can provide our customers with the appropriate knowledge of food items sold throughout.
• Quality Control: Oversee food presentation ensuring quality and consistency, adhering to food safety and sanitation guidelines. Keeping the catering areas and service counters clean and fully stocked. Monitoring the stock in the ambient, chilled and hot service points to keep in line with health & safety food guidelines.
• Cost Management: Monitor catering expenses, including labour, supplies, and equipment, and implement cost-saving measures where applicable.
• Compliance: Ensure compliance with health and safety regulations, company policies, and local ordinances at all catering locations.
• Continuous Improvement: Identify opportunities for process improvement and implement best practices to enhance efficiency and service quality.
• Other Duties: Assist in stocktaking as required. To communicate with the service management team to ensure replenishment orders are placed in a timely and efficient manner
• Create a welcoming atmosphere for customers.
• Take orders accurately and efficiently on the counter and be able to communicate effectively
• Serve food and beverages promptly, maintaining a high level of attention to detail.
• Handle customer complaints and resolve issues in a professional and courteous manner.
• Utilize the point-of-sale system to process orders accurately.
• Understand Handle cash, credit card transactions, adhering to cash handling procedures.
• Clean and sanitize tables, counters, and service areas regularly.
• Ensure the café's cleanliness and tidiness by sweeping, mopping, and taking out rubbish.
• Monitor and restock condiments, napkins, cutlery, and other supplies as needed.
• Assist in monitoring inventory levels and report any shortages to the management.
• Work closely with the kitchen staff to ensure timely and accurate food delivery.
• Communicate effectively with team members to ensure smooth operations.
• Be aware of COSHH regulations and use appropriate protective equipment when using chemicals.
• Adhering to dress code policies. Demonstrate excellent interpersonal skills and adaptability in a fast-paced environment.
• Assist team members when needed, such as running food or drinks to tables during busy periods.
• Maintain a positive work environment by fostering teamwork and cooperation.
• Adhere to food safety and hygiene regulations to maintain a safe environment.
• Follow proper hand hygiene procedures and maintain personal cleanliness.
• Ensure the café is always compliant with health and safety standards.
• Support the kitchen teams in small preparation works with vegetable and potato and salads
• Be knowledgeable in sites vending machine process and operation • Excellent craft skills background
• Experience in catering or food industry
• Basic and Intermediate Food Hygiene Certificate
• Strong Supervisory experience
• Ability to display a real passion for food and customer service. Be aware of COSHH regulations and use appropriate protective equipment when using chemicals.
• Adhering to dress code policies. Demonstrate excellent interpersonal skills and adaptability in a fast-paced environment.
• Maintain a positive work environment by fostering teamwork and cooperation.
• Adhere to food safety and hygiene regulations to maintain a safe environment.• Customer Service, COSHH qualifications or relevant experience
• Working Days: any 5 of 7 or set 5 days
• Working pattern 8pm till 4 am
Contract type: Permanent contact of 37.50 with optional covering hours
£12.99 per hour
Team Leadership: Provide leadership and guidance to catering staff, including scheduling, training, and performance management.
• Event Coordination: Support Coordinate aspects of catering events, including setup, execution, and breakdown, ensuring adherence to client specifications and company standards.
• Customer Service: Maintain a high level of customer satisfaction by addressing enquiries, resolving issues promptly, and supporting catering orders.
• Sales: Using initiative to maximise sales, ensuring you can provide our customers with the appropriate knowledge of food items sold throughout.
• Quality Control: Oversee food presentation ensuring quality and consistency, adhering to food safety and sanitation guidelines. Keeping the catering areas and service counters clean and fully stocked. Monitoring the stock in the ambient, chilled and hot service points to keep in line with health & safety food guidelines.
• Cost Management: Monitor catering expenses, including labour, supplies, and equipment, and implement cost-saving measures where applicable.
• Compliance: Ensure compliance with health and safety regulations, company policies, and local ordinances at all catering locations.
• Continuous Improvement: Identify opportunities for process improvement and implement best practices to enhance efficiency and service quality.
• Other Duties: Assist in stocktaking as required. To communicate with the service management team to ensure replenishment orders are placed in a timely and efficient manner
• Create a welcoming atmosphere for customers.
• Take orders accurately and efficiently on the counter and be able to communicate effectively• Team Leadership: Provide leadership and guidance to catering staff, including scheduling, training, and performance management.
• Event Coordination: Support Coordinate aspects of catering events, including setup, execution, and breakdown, ensuring adherence to client specifications and company standards.
• Customer Service: Maintain a high level of customer satisfaction by addressing enquiries, resolving issues promptly, and supporting catering orders.
• Sales: Using initiative to maximise sales, ensuring you can provide our customers with the appropriate knowledge of food items sold throughout.
• Quality Control: Oversee food presentation ensuring quality and consistency, adhering to food safety and sanitation guidelines. Keeping the catering areas and service counters clean and fully stocked. Monitoring the stock in the ambient, chilled and hot service points to keep in line with health & safety food guidelines.
• Cost Management: Monitor catering expenses, including labour, supplies, and equipment, and implement cost-saving measures where applicable.
• Compliance: Ensure compliance with health and safety regulations, company policies, and local ordinances at all catering locations.
• Continuous Improvement: Identify opportunities for process improvement and implement best practices to enhance efficiency and service quality.
• Other Duties: Assist in stocktaking as required. To communicate with the service management team to ensure replenishment orders are placed in a timely and efficient manner
• Create a welcoming atmosphere for customers.
• Take orders accurately and efficiently on the counter and be able to communicate effectively
• Serve food and beverages promptly, maintaining a high level of attention to detail.
• Handle customer complaints and resolve issues in a professional and courteous manner.
• Utilize the point-of-sale system to process orders accurately.
• Understand Handle cash, credit card transactions, adhering to cash handling procedures.
• Clean and sanitize tables, counters, and service areas regularly.
• Ensure the café's cleanliness and tidiness by sweeping, mopping, and taking out rubbish.
• Monitor and restock condiments, napkins, cutlery, and other supplies as needed.
• Assist in monitoring inventory levels and report any shortages to the management.
• Work closely with the kitchen staff to ensure timely and accurate food delivery.
• Communicate effectively with team members to ensure smooth operations.
• Be aware of COSHH regulations and use appropriate protective equipment when using chemicals.
• Adhering to dress code policies. Demonstrate excellent interpersonal skills and adaptability in a fast-paced environment.
• Assist team members when needed, such as running food or drinks to tables during busy periods.
• Maintain a positive work environment by fostering teamwork and cooperation.
• Adhere to food safety and hygiene regulations to maintain a safe environment.
• Follow proper hand hygiene procedures and maintain personal cleanliness.
• Ensure the café is always compliant with health and safety standards.
• Support the kitchen teams in small preparation works with vegetable and potato and salads
• Be knowledgeable in sites vending machine process and operation • Excellent craft skills background
• Experience in catering or food industry
• Basic and Intermediate Food Hygiene Certificate
• Strong Supervisory experience
• Ability to display a real passion for food and customer service. Be aware of COSHH regulations and use appropriate protective equipment when using chemicals.
• Adhering to dress code policies. Demonstrate excellent interpersonal skills and adaptability in a fast-paced environment.
• Maintain a positive work environment by fostering teamwork and cooperation.
• Adhere to food safety and hygiene regulations to maintain a safe environment.• Customer Service, COSHH qualifications or relevant experience