Customer Service Assistant
| Posting date: | 18 February 2026 |
|---|---|
| Salary: | £26,065 to £26,180 per year |
| Hours: | Full time |
| Closing date: | 04 March 2026 |
| Location: | Middlesbrough, North Yorkshire |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Teesside University |
| Job type: | Permanent |
| Job reference: | T02548 |
Summary
We are looking for someone who is passionate about delivering excellent customer service and would put our enquirers, applicants and students first.
Working as part of our central admissions team, across UK and international admissions, delivering a professional and customer focussed admissions service.
If reading the job description and person specification, this sounds like the perfect role for you and you feel you would thrive working as part of a busy team, we'd love to hear from you.
Important Note for Student Visa holders: As you are restricted to working 20 hours per week during term time under the terms of your visa you are not eligible to apply for this position as the weekly hours are 37.
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for University sponsorship under the Skilled Worker visa route.
If you are shortlisted, your interview will take place in person. Please note that the University may ask you to participate in a number of selection activities as part of the recruitment process for this vacancy.
Interviews will take place on Thursday 19 March 2026.
Click here for further details of this and other posts at Teesside University.
Please note that we are advertising this vacancy on other websites but we are not using those third parties to collate applications for us. If you are viewing this advert on a third party website please ensure you apply directly to Teesside University.
Working as part of our central admissions team, across UK and international admissions, delivering a professional and customer focussed admissions service.
If reading the job description and person specification, this sounds like the perfect role for you and you feel you would thrive working as part of a busy team, we'd love to hear from you.
Important Note for Student Visa holders: As you are restricted to working 20 hours per week during term time under the terms of your visa you are not eligible to apply for this position as the weekly hours are 37.
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for University sponsorship under the Skilled Worker visa route.
If you are shortlisted, your interview will take place in person. Please note that the University may ask you to participate in a number of selection activities as part of the recruitment process for this vacancy.
Interviews will take place on Thursday 19 March 2026.
Click here for further details of this and other posts at Teesside University.
Please note that we are advertising this vacancy on other websites but we are not using those third parties to collate applications for us. If you are viewing this advert on a third party website please ensure you apply directly to Teesside University.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.