Enhanced Care Navigator
| Posting date: | 17 February 2026 |
|---|---|
| Salary: | £31,049.00 to £37,796.00 per year |
| Additional salary information: | £31049.00 - £37796.00 a year |
| Hours: | Full time |
| Closing date: | 03 March 2026 |
| Location: | Oldham, OL1 3UL |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A5520-26-0001 |
Summary
Patient Support & Case Management Provide 1:1 support to patients facing challenges such as deprivation, housing issues, financial hardship, mental health difficulties or chaotic lifestyles. Manage a caseload of patients whose needs sit between social prescribing and clinical case management. Carry out structured assessments to understand needs, risks and goals. Create personalised support plans with clear, timebound objectives. Offer support for up to 12 weeks, ensuring planned discharge and appropriate followup signposting. Encourage independence and reduce longterm reliance on services. Safeguarding & Risk Management Identify and escalate safeguarding concerns for adults and children in line with PCN and local authority procedures. Attend safeguarding meetings when required. Maintain accurate risk assessments and case documentation. MultiAgency Coordination Work closely with community organisations, housing teams, mental health services, drug and alcohol services, and voluntary sector partners. Coordinate referrals and ensure warm, supported handovers. Advocate for patients when needed. Health Inequalities & Population Focus Prioritise support for patients from deprived backgrounds or with multiple vulnerabilities. Contribute to PCN initiatives aimed at reducing health inequalities across Oldham. Data, Reporting & Quality Record all patient interactions and outcomes using PCN systems. Monitor progress against KPIs and contribute to service evaluation. Uphold confidentiality and data protection standards at all times. Professional Development Keep knowledge up to date in areas such as safeguarding, traumainformed practice, motivational interviewing and local support services. Attend supervision, reflective practice sessions and training as required. Other Duties Undertake additional reasonable tasks that support the effective running of the PCN and neighbourhood team, within your training and professional boundaries.