Receptionist- Care Home (Fixed Term)
| Posting date: | 16 February 2026 |
|---|---|
| Salary: | £28,164.00 per year |
| Additional salary information: | £28164.00 a year |
| Hours: | Full time |
| Closing date: | 18 March 2026 |
| Location: | Ilford, IG2 6JH |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | L0130-26-0062 |
Summary
Are you a warm and professional communicator with a passion for excellent customer service? We are looking for a friendly and efficient Receptionist to be the welcoming face of our care home. In this pivotal front-of-house role, you will ensure that every visitor, resident, and colleague receives a first-class service and a positive experience. Youll be a key member of our reception and administrative team, helping to create a safe, welcoming, and well-organised environment for everyone who visits or works at the care home. Your role will involve a variety of reception and administrative tasks to support the smooth running of the home. This post is working 39 hours per week,8am 5pm (Monday -Thursday) and 8am 4pm (Fridays) and is fixed term for 12 months. This post is predominately based at our Redbridge Campus, currently in Ilford, IG2 6JH with our new Redbridge Campus set to open in early summer 2026 (IG4 5LN) What you will be doing: Answering all telephone enquiries in a professional, helpful, and timely manner to agreed standards. Ensuring all visitors to the Unit are given appropriate information in a courteous and timely fashion to agreed standards. Monitoring the CCTV operations on the site to ensure security is maintained. Ensuring the reception area is welcoming, tidy and always contains appropriate visitor information to agreed standards. Inputting data onto the Units computer system to set timescales and accuracy. Supporting the Manager and Administrator in undertaking specific administrative and clerical tasks as and when required. What you will need: Experience working in professional administration departments or in a similar role. Business Management/Administration or similar qualifications. Excellent interpersonal skills. Ability to maintain confidentiality, both with company information and staff information. Strong Microsoft Excel, Outlook, PowerPoint, and Word knowledge. Self-motivated and with a desire to improve systems within the business. Be a Team player. Ability to work under pressure and do multiple tasks. Commercial awareness and can do attitude. Can do attitude.