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Band 4 Clinical Pathway Navigator - ENT | Royal Free London NHS Foundation Trust

Job details
Posting date: 13 February 2026
Salary: Not specified
Additional salary information: £33,094 - £36,195 per annum inclusive of HCAS
Hours: Full time
Closing date: 15 March 2026
Location: Hampstead heath, NW3 2QG
Company: Royal Free London NHS Foundation Trust
Job type: Contract
Job reference: 7760645/391-RFL-7760645

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Summary


The post holder will work as part of a team within the dedicated speciality/ patient group within ears, nose and throat across the Royal Free, Barnet, Chase Farm and North Middlesex hospital to ensure that all administrative functions for patients from the time of GP referral to the time of discharge are coordinated in line with specific care pathway
instructions to facilitate the smooth running of the patients’ journey. Where a patient has multiple specialist needs, assist the patient in coordinating their pathways to reduce multiple appointments across the Trust

We are looking for an experienced administrator with the ability to work as part of a team to join our Ear, Nose and Throat Department to oversee the patient pathway from referral to treatment, along with other admin duties. The Ear, Nose and Throat Department is complex and busy, with the successful applicant being a key player in ensuring it runs smoothly and effectively. The role involves building effective working relationships with clinical staff, regular contact with patients and a keen attention to detail.

To be successful in this role:

- You will have excellent written and communication skills
- You will have a good telephone manner
- You will have sound organisational skills
- You will be able to work both in a team environment and autonomously
- You will be expected to input data on the Cerner patient records system and/or database system and therefore excellent data entry skills are required.

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.


This advert closes on Friday 27 Feb 2026

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