Community and Accommodation Support Services Assistant Manager

Posting date:	13 February 2026
Salary:	Not specified
Additional salary information:	Competitive
Hours:	Full time
Closing date:	15 March 2026
Location:	Wigan, WN1 1NJ
Company:	inploi
Job type:	Permanent
Job reference:	75786460

Summary

Priority Candidates will be considered in the first instance

Salary: Grade 7, £32,597 - £36,363 per annum.

37 hours per week

Permanent

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:

As the Accommodation Assistant Team Manager you will establish, develop and maintain good working relationships with clients, operational staff, social care, housing benefits and other departments within the Council.

You will provide day-to-day line management for the Billing, Payment and Client Support team, overseeing financial processes related to residential care homes and supported living services, including Housing Benefit and Universal Credit (housing element). The role involves managing payment processing, handling queries, and ensuring benefit income is secured to meet budget targets.

You will manage the furniture budget for Supported Living properties, including monitoring expenditure, working closely with approved suppliers and ensuring quality and compliance through regular property audits.

About you:

You must have significant experience in an administrative role, as well as having experience of working in an area of finance.

You must have a working knowledge of DWP benefits to include housing benefit and Universal credit (housing element).

You will have experience of operating an office computer system for example Mosaic, Agresso and Microsoft Office and excellent computer skills in relation to finance.

You will be self motivated with the ability to work alone and as part of a team.

About us:

Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

We will provide you with ongoing training and the opportunity to work in a stimulating and supportive environment. You will receive regular my time and have the opportunity to develop within the role and organisation. We will offer you a smart working environment, which will enable you to be flexible with the opportunity to work across many sites throughout the borough including working from home.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk)

Prove your right to work to an employer

If you require an informal discussion about this post, please contact Clare Moore on 01942 489562

Interview dates:

Priority candidates 18th March 2026

All other candidates 25th / 26th March 2026

To view the details relating to this position, please click the links below:

Supporting Documents

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