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Imaging Booking Administrator

Job details
Posting date: 12 February 2026
Salary: £24,937.00 to £26,598.00 per year
Additional salary information: £24937.00 - £26598.00 a year
Hours: Full time
Closing date: 24 February 2026
Location: Bedford, MK42 9DJ
Company: NHS Jobs
Job type: Permanent
Job reference: C9418-26-0151

Summary

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities 1. To receive patient arriving at the reception and giving clear directions to relevant patient waiting area. 2. To deal sensitively and discreetly with patients queries both by telephone and when they attend the Department. Use specialised knowledge of various imaging modalities, to advise if patients need to change, offering assistance if required. To use flexible communication skills to overcome barriers to understanding as necessary. Refer to relevant professional staff if needed. To occasionally deal with patients when upset distressed, or unwell. This may entail dealing with aggressivepatients and their relatives. 3. To check the referral information and personal details with the patient when they arrive in the department and enter all new information or update previous information on the Radiology information system (CRIS/PIMS) ensuring there is no duplication of information. 4. To keep patients waiting informed of any delays liaising with imaging staff so that information given is current and accurate. 5. To be able to assess the baseline requirements on an imaging request, such as correct patient and clinical information and the appropriateness of the request. To use initiative, guided by department protocols, in assessing any non-routine requests, being able to give basic clinical guidance where necessary.