Retail Assistant
| Posting date: | 12 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | National Living / Minimum Wage for age |
| Hours: | Part time |
| Closing date: | 14 March 2026 |
| Location: | LL49 9NF |
| Remote working: | On-site only |
| Company: | Festiniog Railway Company |
| Job type: | Temporary |
| Job reference: |
Summary
The Ffestiniog and Welsh Highland Railways are two of the UK's most popular heritage railways, located in the heart of picturesque Snowdonia. We operate trains daily from late March to the end of October.
We are looking for hardworking, enthusiastic individuals to join our commercial team working in our Porthmadog shop.
We can offer you:
• National Living / Minimum wage for age
• Seasonal contract from 23rd March 2026 to 31st October 2026
• Flexible shifts to suit candidate: minimum 2 days per week, maximum 5 days per week, weekdays and weekends; or weekends and school holidays
• The pro rata equivalent of 28 days paid holiday, inclusive of all bank and public holidays
• Enrolment into the company pension scheme after a qualifying period
• Opportunities for training and progression
• Travel benefits on the Ffestiniog and Welsh Highland Railways and staff discounts in shops and cafes.
This role involves serving customers, handling money and answering passenger queries. Some manual handling will be involved in moving stock to and from storerooms to various retail locations. Successful candidates may also be required to work at Beddgelert station selling tickets and souvenirs to passengers. Experience of working in a retail environment would be an advantage but not essential as full training will be provided.
Core Skills:
• Team player
• Good communication skills
• Good basic IT skills, literacy and numeracy
• The ability to work cleanly and tidily
• Experience in a Front of House / retail role is desirable but not essential
• The ability to speak Welsh would be an advantage as would knowledge of the railways and their passengers; and the local area.
The ideal candidate would be flexible and able to work shifts any day of the week, including weekends. This position may require lone working on occasion. Candidates may be required to work in locations not easily accessible by public transport therefore a full driving licence and / or access to private transport would be an advantage.
Applicants for these positions must have the existing right to work in the UK.
We are looking for hardworking, enthusiastic individuals to join our commercial team working in our Porthmadog shop.
We can offer you:
• National Living / Minimum wage for age
• Seasonal contract from 23rd March 2026 to 31st October 2026
• Flexible shifts to suit candidate: minimum 2 days per week, maximum 5 days per week, weekdays and weekends; or weekends and school holidays
• The pro rata equivalent of 28 days paid holiday, inclusive of all bank and public holidays
• Enrolment into the company pension scheme after a qualifying period
• Opportunities for training and progression
• Travel benefits on the Ffestiniog and Welsh Highland Railways and staff discounts in shops and cafes.
This role involves serving customers, handling money and answering passenger queries. Some manual handling will be involved in moving stock to and from storerooms to various retail locations. Successful candidates may also be required to work at Beddgelert station selling tickets and souvenirs to passengers. Experience of working in a retail environment would be an advantage but not essential as full training will be provided.
Core Skills:
• Team player
• Good communication skills
• Good basic IT skills, literacy and numeracy
• The ability to work cleanly and tidily
• Experience in a Front of House / retail role is desirable but not essential
• The ability to speak Welsh would be an advantage as would knowledge of the railways and their passengers; and the local area.
The ideal candidate would be flexible and able to work shifts any day of the week, including weekends. This position may require lone working on occasion. Candidates may be required to work in locations not easily accessible by public transport therefore a full driving licence and / or access to private transport would be an advantage.
Applicants for these positions must have the existing right to work in the UK.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.