Intervention Practitioner

Posting date:	12 February 2026
Salary:	£27,485.00 to £30,162.00 per year
Additional salary information:	£27485.00 - £30162.00 a year
Hours:	Full time
Closing date:	22 February 2026
Location:	Plymouth, PL6 5DH
Company:	NHS Jobs
Job type:	Permanent
Job reference:	B9832-2026-NM-10109

Summary

JOB PURPOSE The role will support the care of those patients who are: Referred into the team by internal services, GP surgeries for support with their mental health, to provide signposting. The role will offer mental state monitoring and risk assessment. The role will provide a range of brief psychotherapeutic and social interventions, appropriate to the band of the role, for people experiencing mental health difficulties. via telephone or video call, occasionally face to face visits where this is deemed as the only appropriate medium. The role involves working with people experiencing mental health concerns / complex emotional needs via a number of different means i.e. face-to-face, telephone and/or video call. The role will also include an effective working knowledge of the voluntary sector as well as an understanding of the needs of carers and family. The role will require working collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within a multi-disciplinary team in delivering services. There is a requirement for substantial periods of concentration and sitting and accurate and timely record keeping. 3. SCOPE AND RANGE For people experiencing a mental health crisis, Video/Tele-coaches Intervention Practitioners will provide: Mental state assessments Clinical risk assessments Clinical formulations A range of recovery focussed interventions. Validation and de-escalation of crisis Distress tolerance and emotional regulation strategies Brief psychological interventions to people experiencing fluctuation in their mental health state. Consultation and advice to carers and families and other agencies to enable them to effectively support service users. Effective liaison with other parts of the mental health pathway and partner agencies Effective signposting and advice 4. MAIN DUTIES/RESPONSIBILITIES Communication and Working Relationship Skills Provide complex and sensitive information to a wide range of internal and external stakeholders (users of services, carers, multi-disciplinary staff, and other statutory / non statutory services). Contribute to the safe and effective day to day operations of the service managing clinical enquires. Provide a high standard of written and verbal communication that is clear and in line with local guidance. Role model effective communication: demonstrating empathy, respect, compassion and hope where there may be barriers to understanding. Communicate information in a way that makes it relevant and understandable in line with operational guidance e.g., SBAR. Maintain professional relationships with all colleagues to ensure professional standards are met. Promote a culture that incorporates Trust values and is recovery focused. Provide consultation and advice to the service users support network. Analytical and Judgement Skills Undertake clinical risk assessments, based on latest empirical evidence and compliant with local policies / procedures. Reporting of exceptions, complaints and gaps in service Assist in data collection for the on-going evaluation of the service. Assist in Promotion of the Service locally and nationally as appropriate. Act as the persons and their carers / familys advocate Incident reporting - To report any incidents of harm or near miss in line with the Trusts incident reporting policy supporting appropriate actions are taken to reduce the risk of reoccurrence. To assist with ensuring day to day practice reflects the highest standards of governance, clinical effectiveness, safety and person experience. To be aware of the responsibility of all employees to maintain a safe and healthy environment. To comply at all times with the Trusts Safer Governance related policies Seek advice and support from senior colleagues/line manager whenever necessary. Planning and Organisational Skills Ensure good documentation is provided and entered within the appropriate systems of record sharing. Liaise with other key stakeholders to ensure that effective and timely care is provided. Co-ordinate any agreed lone working arrangements To manage own diary to ensure that all components of the role are given equal attention and prioritised as required. To rebook appointments electronically in line with guidelines for managing waiting lists. Responsibility for Persons Care, Treatment and Therapy Ensure that individual episodes of care are delivered in a timely, effective and integrated manner. To attend Clinical Team Meetings and share relevant information with the clinical team. Promote a recovery model that empowers persons, carers and relatives to be at the forefront of decision making, owning their packages of care / treatment. Create, implement and update care plans and risk assessments as required. Champion persons rights and service users including dignity, equality, diversity, choice and respect. Provide advice and guidance regarding mental health problems. Share clinical information on individuals coming into contact with Police Officers, as per agreed information sharing protocol under guidance from senior staff. Request information on specific individuals from Police Officers as per information sharing protocol. Promoting and safeguarding the welfare of children, young people and vulnerable adults Implementation of NICE guidance and other statutory / best practice guidelines (if appropriate) under guidance from senior staff To maintain up to date knowledge of legislation, national and local policies and issues in relation to service provision Responsibility for Policy and Service Development Implementation Participate in programmes of audit and research within the team as agreed, implementing the findings. Contribute to clinical governance arrangements in order to ensure the quality of the service provided. Involvement in the development of local systems and process that ensure the implementation of Trust policies. To monitor waiting lists and ensure the team managers are aware of potential breeches in a timely manner. Responsibility for Finance, Equipment and Other Resources The post holder does not have financial responsibility for budgetary management. It is the individual post holders responsibility to manage organisational resources efficiently and to suggest efficiency savings to line management as they arise. The post holder has the responsibility to maintain the safekeeping of the organisations property. Responsibility for Human Resources, e.g., Supervision, Training, HR Advice and Management Supervise and support junior staff with guidance from senior staff. Monitor practice and development of junior staff as appropriate reporting to supervisory staff. Assist in induction of staff. As required by the Clinical Leads, conduct appraisal and performance management of junior staff Provision of day-to-day management supervision Demonstrate and role model excellent clinical leadership skills. Ensure that core training is maintained. Ensure participation in the teams compliance with CQC standards as directed by clinical lead. Responsibility for Information Resources and Administrative Duties Ensure information resources are used to maintain knowledge of Trust, Directorate and Team priorities and safety initiatives. Maintain up to date clinical records in a timely and accurate manner. Ensure information is shared with key stakeholders and other agencies in a secure manner. Responsibility for Research and Development Participate in research and development. Freedom to Act To participate in regular supervision in accordance with good practice guidelines and Trust policy. Work without direct management and take accountability for your own actions. When tasks are delegated, ensure that the person you have delegated these tasks to is appropriately skilled to do so. Work within the operational policies and service specifications of the team. Work without direct supervision to deliver interventions via telephone and/or video call under direction of practice leads. Any Other Specific Tasks Required To participate in LW's annual Appraisal process. To attend all relevant mandatory training as and when required to do so. Work cooperatively with staff colleagues ensuring a no hands off approach. Ensure that you remain professionally competent. This is not an exhaustive list of duties / responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with the clinical lead. Please see full job description and person specification attached for more details