Operational Team Leader
| Posting date: | 11 February 2026 |
|---|---|
| Salary: | £39,152 to £41,771 per year |
| Hours: | Full time |
| Closing date: | 04 March 2026 |
| Location: | Stoke-On-Trent, Staffordshire |
| Remote working: | On-site only |
| Company: | Stoke on Trent City Council |
| Job type: | Permanent |
| Job reference: | 0000025843 |
Summary
Directorate: Housing, Regeneration and Operations
Section: Repairs and Maintenance Service
Location: Cromer Road Alton House
Grade: Level 10
Salary: £39,152 - £41,771 per annum
Hours: Full Time - 37 hours per week
This advert is open to both Internal and External applicants.
About us:
We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that’s where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.
Stoke-on-Trent City Council’s diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.
Further information on why work for us
The Role:
As Operational Team Leader for Repairs and Maintenance service you will ensure the provision of a safe, efficient and cost-effective service stream on all areas of service delivery. You will ensure the team deliver a high quality of work, adhering to timescales set out in the contracts.
A fantastic opportunity to join the repairs and maintenance team at RMS is available, the successful person will be joining a team that delivers repairs to the councils 17,000 homes.
Key Responsibilities:
· Lead, coach and monitor a multi-disciplinary team to ensure high performance and effective service delivery
· Oversee the efficient use and management of plant, equipment and vehicles
· Take ownership of the processes, risk management, legal compliance and training of the team
· Meet with existing and new clients, customers and suppliers to deliver a high quality service
· Provide briefings and toolbox talks to the team
About You:
· Have a detailed understanding of workplace Health and Safety legislation
· Hold a Health and Safety qualification (SMSTS/IOSH)
· Experience of leading and managing a team
What we offer:
· A competitive salary based on your skills, experience and talent
· Hybrid and flexible working options
· An excellent local authority benefits pension scheme
· Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
Further information on our Rewards and Benefits can be found here
For more information on the role, please contact the Recruiting Manager Gary Turner 07972 005104
Pre-Employment Checks:
Any offer of employment will be subject to the successful completion of required pre-employment checks. These may include:
· Right to Work in the UK
· Proof of address
· Satisfactory references
· Occupational Health Clearance
· Evidence of professional qualifications or registrations
· DBS check at the appropriate level (if applicable for the role)
Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
Section: Repairs and Maintenance Service
Location: Cromer Road Alton House
Grade: Level 10
Salary: £39,152 - £41,771 per annum
Hours: Full Time - 37 hours per week
This advert is open to both Internal and External applicants.
About us:
We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that’s where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.
Stoke-on-Trent City Council’s diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.
Further information on why work for us
The Role:
As Operational Team Leader for Repairs and Maintenance service you will ensure the provision of a safe, efficient and cost-effective service stream on all areas of service delivery. You will ensure the team deliver a high quality of work, adhering to timescales set out in the contracts.
A fantastic opportunity to join the repairs and maintenance team at RMS is available, the successful person will be joining a team that delivers repairs to the councils 17,000 homes.
Key Responsibilities:
· Lead, coach and monitor a multi-disciplinary team to ensure high performance and effective service delivery
· Oversee the efficient use and management of plant, equipment and vehicles
· Take ownership of the processes, risk management, legal compliance and training of the team
· Meet with existing and new clients, customers and suppliers to deliver a high quality service
· Provide briefings and toolbox talks to the team
About You:
· Have a detailed understanding of workplace Health and Safety legislation
· Hold a Health and Safety qualification (SMSTS/IOSH)
· Experience of leading and managing a team
What we offer:
· A competitive salary based on your skills, experience and talent
· Hybrid and flexible working options
· An excellent local authority benefits pension scheme
· Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
Further information on our Rewards and Benefits can be found here
For more information on the role, please contact the Recruiting Manager Gary Turner 07972 005104
Pre-Employment Checks:
Any offer of employment will be subject to the successful completion of required pre-employment checks. These may include:
· Right to Work in the UK
· Proof of address
· Satisfactory references
· Occupational Health Clearance
· Evidence of professional qualifications or registrations
· DBS check at the appropriate level (if applicable for the role)
Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.