Administrator
| Posting date: | 11 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £31000-31000 per annum |
| Hours: | Full time |
| Closing date: | 25 February 2026 |
| Location: | Gatwick, RH6 0PQ |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 307572-43964442 |
Summary
FM ADMINISTRATOR
Location: Justice & Immigration, Lowfield Heath, Gatwick RH6 0PQ Salary: Upto £31,000.00 per annum plus Serco benefits Schedule: 40 hours per week Monday – Friday 8am – 4.30pm
Ready to impact a better future?
As a FM Administrator in our J&I team, you’ll support the successful delivery of our facilities management contract, ensuring all administrative elements align with SLA and KPI requirements.
This is a key support role within the contract team, offering variety, responsibility, and the opportunity to contribute to operational excellence.
As FM Administrator, you will be the backbone of the contract’s administrative function, ensuring smooth coordination, accurate reporting, and effective communication across teams and contractors.
What you’ll do as a FM Administrator
- Operate the Facilities Helpdesk using the CAFM system as the first point of contact for logged issues
- Provide timely updates to stakeholders on reported tasks
- Maintain and update asset records within the CAFM system
- Produce reports and forecasts from system data
- Support procurement activities within approved frameworks
- Assist with contractor coordination and supplier vetting
- Monitor and record purchase orders and expenditure
- Support task allocation for engineers
- Process payroll timesheets, overtime, sickness, expenses and travel
- Maintain personnel files and assist with contractual and financial queries
- Provide project management support where required
- Offer cover for other administrators when needed
Although this role has no direct reports, you may guide and mentor colleagues when appropriate.
Does this sound like you?
- Strong PC skills across multiple applications
- Working knowledge of CAFM systems
- Excellent organisational and analytical abilities
- Ability to produce detailed reports from raw data
- High attention to detail and record-keeping accuracy
- Confident communicator at all levels, both written and verbal
- Ability to meet deadlines in a fast-paced environment
- Awareness of health & safety practices
Desirable:
- Background in Facilities Management or building management
- Understanding of project management principles
Vetting and checks:
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
FM ADMINISTRATOR
Location: Justice & Immigration, Lowfield Heath, Gatwick RH6 0PQ Salary: Upto £31,000.00 per annum plus Serco benefits Schedule: 40 hours per week Monday – Friday 8am – 4.30pm
Ready to impact a better future?
As a FM Administrator in our J&I team, you’ll support the successful delivery of our facilities management contract, ensuring all administrative elements align with SLA and KPI requirements.
This is a key support role within the contract team, offering variety, responsibility, and the opportunity to contribute to operational excellence.
As FM Administrator, you will be the backbone of the contract’s administrative function, ensuring smooth coordination, accurate reporting, and effective communication across teams and contractors.
What you’ll do as a FM Administrator
- Operate the Facilities Helpdesk using the CAFM system as the first point of contact for logged issues
- Provide timely updates to stakeholders on reported tasks
- Maintain and update asset records within the CAFM system
- Produce reports and forecasts from system data
- Support procurement activities within approved frameworks
- Assist with contractor coordination and supplier vetting
- Monitor and record purchase orders and expenditure
- Support task allocation for engineers
- Process payroll timesheets, overtime, sickness, expenses and travel
- Maintain personnel files and assist with contractual and financial queries
- Provide project management support where required
- Offer cover for other administrators when needed
Although this role has no direct reports, you may guide and mentor colleagues when appropriate.
Does this sound like you?
- Strong PC skills across multiple applications
- Working knowledge of CAFM systems
- Excellent organisational and analytical abilities
- Ability to produce detailed reports from raw data
- High attention to detail and record-keeping accuracy
- Confident communicator at all levels, both written and verbal
- Ability to meet deadlines in a fast-paced environment
- Awareness of health & safety practices
Desirable:
- Background in Facilities Management or building management
- Understanding of project management principles
Vetting and checks:
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
FM ADMINISTRATOR
Location: Justice & Immigration, Lowfield Heath, Gatwick RH6 0PQ Salary: Upto £31,000.00 per annum plus Serco benefits Schedule: 40 hours per week Monday – Friday 8am – 4.30pm
Ready to impact a better future?
As a FM Administrator in our J&I team, you’ll support the successful delivery of our facilities management contract, ensuring all administrative elements align with SLA and KPI requirements.
This is a key support role within the contract team, offering variety, responsibility, and the opportunity to contribute to operational excellence.
As FM Administrator, you will be the backbone of the contract’s administrative function, ensuring smooth coordination, accurate reporting, and effective communication across teams and contractors.
What you’ll do as a FM Administrator
- Operate the Facilities Helpdesk using the CAFM system as the first point of contact for logged issues
- Provide timely updates to stakeholders on reported tasks
- Maintain and update asset records within the CAFM system
- Produce reports and forecasts from system data
- Support procurement activities within approved frameworks
- Assist with contractor coordination and supplier vetting
- Monitor and record purchase orders and expenditure
- Support task allocation for engineers
- Process payroll timesheets, overtime, sickness, expenses and travel
- Maintain personnel files and assist with contractual and financial queries
- Provide project management support where required
- Offer cover for other administrators when needed
Although this role has no direct reports, you may guide and mentor colleagues when appropriate.
Does this sound like you?
- Strong PC skills across multiple applications
- Working knowledge of CAFM systems
- Excellent organisational and analytical abilities
- Ability to produce detailed reports from raw data
- High attention to detail and record-keeping accuracy
- Confident communicator at all levels, both written and verbal
- Ability to meet deadlines in a fast-paced environment
- Awareness of health & safety practices
Desirable:
- Background in Facilities Management or building management
- Understanding of project management principles
Vetting and checks:
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
FM ADMINISTRATOR
Location: Justice & Immigration, Lowfield Heath, Gatwick RH6 0PQ Salary: Upto £31,000.00 per annum plus Serco benefits Schedule: 40 hours per week Monday – Friday 8am – 4.30pm
Ready to impact a better future?
As a FM Administrator in our J&I team, you’ll support the successful delivery of our facilities management contract, ensuring all administrative elements align with SLA and KPI requirements.
This is a key support role within the contract team, offering variety, responsibility, and the opportunity to contribute to operational excellence.
As FM Administrator, you will be the backbone of the contract’s administrative function, ensuring smooth coordination, accurate reporting, and effective communication across teams and contractors.
What you’ll do as a FM Administrator
- Operate the Facilities Helpdesk using the CAFM system as the first point of contact for logged issues
- Provide timely updates to stakeholders on reported tasks
- Maintain and update asset records within the CAFM system
- Produce reports and forecasts from system data
- Support procurement activities within approved frameworks
- Assist with contractor coordination and supplier vetting
- Monitor and record purchase orders and expenditure
- Support task allocation for engineers
- Process payroll timesheets, overtime, sickness, expenses and travel
- Maintain personnel files and assist with contractual and financial queries
- Provide project management support where required
- Offer cover for other administrators when needed
Although this role has no direct reports, you may guide and mentor colleagues when appropriate.
Does this sound like you?
- Strong PC skills across multiple applications
- Working knowledge of CAFM systems
- Excellent organisational and analytical abilities
- Ability to produce detailed reports from raw data
- High attention to detail and record-keeping accuracy
- Confident communicator at all levels, both written and verbal
- Ability to meet deadlines in a fast-paced environment
- Awareness of health & safety practices
Desirable:
- Background in Facilities Management or building management
- Understanding of project management principles
Vetting and checks:
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Location: Justice & Immigration, Lowfield Heath, Gatwick RH6 0PQ Salary: Upto £31,000.00 per annum plus Serco benefits Schedule: 40 hours per week Monday – Friday 8am – 4.30pm
Ready to impact a better future?
As a FM Administrator in our J&I team, you’ll support the successful delivery of our facilities management contract, ensuring all administrative elements align with SLA and KPI requirements.
This is a key support role within the contract team, offering variety, responsibility, and the opportunity to contribute to operational excellence.
As FM Administrator, you will be the backbone of the contract’s administrative function, ensuring smooth coordination, accurate reporting, and effective communication across teams and contractors.
What you’ll do as a FM Administrator
- Operate the Facilities Helpdesk using the CAFM system as the first point of contact for logged issues
- Provide timely updates to stakeholders on reported tasks
- Maintain and update asset records within the CAFM system
- Produce reports and forecasts from system data
- Support procurement activities within approved frameworks
- Assist with contractor coordination and supplier vetting
- Monitor and record purchase orders and expenditure
- Support task allocation for engineers
- Process payroll timesheets, overtime, sickness, expenses and travel
- Maintain personnel files and assist with contractual and financial queries
- Provide project management support where required
- Offer cover for other administrators when needed
Although this role has no direct reports, you may guide and mentor colleagues when appropriate.
Does this sound like you?
- Strong PC skills across multiple applications
- Working knowledge of CAFM systems
- Excellent organisational and analytical abilities
- Ability to produce detailed reports from raw data
- High attention to detail and record-keeping accuracy
- Confident communicator at all levels, both written and verbal
- Ability to meet deadlines in a fast-paced environment
- Awareness of health & safety practices
Desirable:
- Background in Facilities Management or building management
- Understanding of project management principles
Vetting and checks:
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
FM ADMINISTRATOR
Location: Justice & Immigration, Lowfield Heath, Gatwick RH6 0PQ Salary: Upto £31,000.00 per annum plus Serco benefits Schedule: 40 hours per week Monday – Friday 8am – 4.30pm
Ready to impact a better future?
As a FM Administrator in our J&I team, you’ll support the successful delivery of our facilities management contract, ensuring all administrative elements align with SLA and KPI requirements.
This is a key support role within the contract team, offering variety, responsibility, and the opportunity to contribute to operational excellence.
As FM Administrator, you will be the backbone of the contract’s administrative function, ensuring smooth coordination, accurate reporting, and effective communication across teams and contractors.
What you’ll do as a FM Administrator
- Operate the Facilities Helpdesk using the CAFM system as the first point of contact for logged issues
- Provide timely updates to stakeholders on reported tasks
- Maintain and update asset records within the CAFM system
- Produce reports and forecasts from system data
- Support procurement activities within approved frameworks
- Assist with contractor coordination and supplier vetting
- Monitor and record purchase orders and expenditure
- Support task allocation for engineers
- Process payroll timesheets, overtime, sickness, expenses and travel
- Maintain personnel files and assist with contractual and financial queries
- Provide project management support where required
- Offer cover for other administrators when needed
Although this role has no direct reports, you may guide and mentor colleagues when appropriate.
Does this sound like you?
- Strong PC skills across multiple applications
- Working knowledge of CAFM systems
- Excellent organisational and analytical abilities
- Ability to produce detailed reports from raw data
- High attention to detail and record-keeping accuracy
- Confident communicator at all levels, both written and verbal
- Ability to meet deadlines in a fast-paced environment
- Awareness of health & safety practices
Desirable:
- Background in Facilities Management or building management
- Understanding of project management principles
Vetting and checks:
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
FM ADMINISTRATOR
Location: Justice & Immigration, Lowfield Heath, Gatwick RH6 0PQ Salary: Upto £31,000.00 per annum plus Serco benefits Schedule: 40 hours per week Monday – Friday 8am – 4.30pm
Ready to impact a better future?
As a FM Administrator in our J&I team, you’ll support the successful delivery of our facilities management contract, ensuring all administrative elements align with SLA and KPI requirements.
This is a key support role within the contract team, offering variety, responsibility, and the opportunity to contribute to operational excellence.
As FM Administrator, you will be the backbone of the contract’s administrative function, ensuring smooth coordination, accurate reporting, and effective communication across teams and contractors.
What you’ll do as a FM Administrator
- Operate the Facilities Helpdesk using the CAFM system as the first point of contact for logged issues
- Provide timely updates to stakeholders on reported tasks
- Maintain and update asset records within the CAFM system
- Produce reports and forecasts from system data
- Support procurement activities within approved frameworks
- Assist with contractor coordination and supplier vetting
- Monitor and record purchase orders and expenditure
- Support task allocation for engineers
- Process payroll timesheets, overtime, sickness, expenses and travel
- Maintain personnel files and assist with contractual and financial queries
- Provide project management support where required
- Offer cover for other administrators when needed
Although this role has no direct reports, you may guide and mentor colleagues when appropriate.
Does this sound like you?
- Strong PC skills across multiple applications
- Working knowledge of CAFM systems
- Excellent organisational and analytical abilities
- Ability to produce detailed reports from raw data
- High attention to detail and record-keeping accuracy
- Confident communicator at all levels, both written and verbal
- Ability to meet deadlines in a fast-paced environment
- Awareness of health & safety practices
Desirable:
- Background in Facilities Management or building management
- Understanding of project management principles
Vetting and checks:
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
FM ADMINISTRATOR
Location: Justice & Immigration, Lowfield Heath, Gatwick RH6 0PQ Salary: Upto £31,000.00 per annum plus Serco benefits Schedule: 40 hours per week Monday – Friday 8am – 4.30pm
Ready to impact a better future?
As a FM Administrator in our J&I team, you’ll support the successful delivery of our facilities management contract, ensuring all administrative elements align with SLA and KPI requirements.
This is a key support role within the contract team, offering variety, responsibility, and the opportunity to contribute to operational excellence.
As FM Administrator, you will be the backbone of the contract’s administrative function, ensuring smooth coordination, accurate reporting, and effective communication across teams and contractors.
What you’ll do as a FM Administrator
- Operate the Facilities Helpdesk using the CAFM system as the first point of contact for logged issues
- Provide timely updates to stakeholders on reported tasks
- Maintain and update asset records within the CAFM system
- Produce reports and forecasts from system data
- Support procurement activities within approved frameworks
- Assist with contractor coordination and supplier vetting
- Monitor and record purchase orders and expenditure
- Support task allocation for engineers
- Process payroll timesheets, overtime, sickness, expenses and travel
- Maintain personnel files and assist with contractual and financial queries
- Provide project management support where required
- Offer cover for other administrators when needed
Although this role has no direct reports, you may guide and mentor colleagues when appropriate.
Does this sound like you?
- Strong PC skills across multiple applications
- Working knowledge of CAFM systems
- Excellent organisational and analytical abilities
- Ability to produce detailed reports from raw data
- High attention to detail and record-keeping accuracy
- Confident communicator at all levels, both written and verbal
- Ability to meet deadlines in a fast-paced environment
- Awareness of health & safety practices
Desirable:
- Background in Facilities Management or building management
- Understanding of project management principles
Vetting and checks:
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.