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Reservations and Events Coordinator

Job details
Posting date: 10 February 2026
Salary: £16.21 per hour
Hours: Full time
Closing date: 12 March 2026
Location: SW1W 9SJ
Remote working: On-site only
Company: Hospitality & Catering Solutions
Job type: Permanent
Job reference: JOB-6131-20726

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Summary

Reservations and Events Coordinator – Victoria

Our client is an iconic, independent restaurant and event venue group, renowned for delivering exceptional dining experiences across two highly successful locations. Well-established in London, the group has ambitious plans to expand its portfolio in the coming years. This is an excellent opportunity for a talented Reservations and Events Coordinator to join a stable, distinctive, and forward-thinking operation.

Role Overview

The Reservations and Events Coordinator will support the Group Head of Reservations and Events in overseeing restaurant, event, and membership operations across two unique venues. This role is based at Head Office in Victoria.

Package and Benefits

£16.21 per hour
45 hours per week, mixed-shifts
Opportunities for professional development, including WSET, Health & Safety, and Food & Beverage certifications
Childcare schemes
Pleasant working environment with low staff turnover

Key Responsibilities

Support the Reservations and Events Coordinator in leading operations across both venues
Handle telephone and email enquiries professionally and efficiently
Manage and resolve guest complaints with diplomacy
Coordinate staff rotas and ensure effective team delegation
Motivate, guide, and organise the reservations and events teams
Manage all third-party enquiries and bookings
Produce and maintain reports for reservations and events
Collaborate closely with the Group’s Private Dining & Membership Manager

Candidate Profile

Proven experience in both reservations and events within a busy, high-end hospitality environment
Strong leadership skills with the ability to inspire and mentor team members
Exceptional communication skills, including a professional telephone manner
Highly organised, proactive, and detail-oriented
Demonstrated stability and commitment in previous roles
Impeccable personal presentation and strong interpersonal skills

This is a rare opportunity to be part of an established and growing hospitality group, offering a professional and supportive working environment alongside opportunities for career development.

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