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Transport Coordinator

Job details
Posting date: 09 February 2026
Salary: £14.81 per hour
Hours: Full time
Closing date: 11 March 2026
Location: Tamworth, Staffordshire, B783HH
Remote working: On-site only
Company: The Best Connection Group Limited
Job type: Permanent
Job reference: JN -102025-13728_1770631506

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Summary

Night Transport Coordinator

£14.81 per hour | 4 on 4 off | Immediate Starts
12-Hour Night Shifts | Temp to Perm Opportunity

The Best Connection Tamworth - Recruitment Agency Job Overview

Our Tamworth-based client is currently recruiting Night Transport Coordinators for an immediate start. This is a busy role with possible permanent positions following a successful trial period.

You will be a key point of contact for both customers and drivers, ensuring smooth end-to-end service delivery while maintaining high customer satisfaction and maximising profitability.

Working Hours & Pay

  • £14.81 per hour.

  • 4 on / 4 off.

  • 19:00 - 07:00.

  • Must be flexible to occasionally cover 21:00 - 09:00.

Key Responsibilities

  • Delivering a consistently high standard of customer service.

  • Acting as a professional point of contact for customers and drivers.

  • Handling inbound and outbound calls and emails

  • Responding appropriately and professionally to all customer and driver requests

  • Allocating jobs to drivers and planning workloads to meet SLA response times.

  • Maintaining continuous contact with customers and drivers throughout the service.

  • Monitoring real-time resource availability.

  • Accurately costing and pricing jobs for customers and drivers.

  • Handling live customer complaints.

  • Ensuring response times (SLA) are achieved

  • Maximising profit and preventing loss-making jobs

Candidate Requirements

  • Previous experience in transport, logistics, or coordination (preferred)

  • Strong communication and customer service skills

  • Ability to work under pressure in a fast-moving environment

  • Confident using telephone systems and email

  • Strong organisational and problem-solving skills

  • Flexible approach to working hours

Benefits of Working with The Best Connection

  • Weekly pay

  • Online payslips

  • Pension contribution

  • Ongoing temporary assignment

  • 28 days paid annual leave (pro-rata for PAYE, inclusive of statutory holidays)

  • Opportunity for a permanent role.

The Best Connection is acting as an Employment Business in relation to this vacancy.

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