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Clinic Administrator

Job details
Posting date: 09 February 2026
Salary: £29,651.00 to £31,312.00 per year
Additional salary information: £29651.00 - £31312.00 a year
Hours: Full time
Closing date: 15 February 2026
Location: Southall, UB2 4SD
Company: NHS Jobs
Job type: Contract
Job reference: C9333-26-0181

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Summary

-To deal with telephone enquires from health professionals and services users and their families, carers and team members, some of whom are anxious or have cultural or language difficulties. -To process service specific referrals within the timeline agreed to avoid breaches -To provide information and advice to service users, over the telephone, face to face and/or in writing. -To deal with telephone enquiries in an informed and sympathetic manner, taking and passing on messages promptly and action where necessary. -To regularly access generic email systems responding to and actioning queries. -To provide administrative cover where required across ECP services. -To be able to meet deadlines and manage time effectively. -To book interpreters where required to ensure equity of access for patients. -To format and send out clinic letters and reports as appropriate including test results. -To undertake any other task as required commensurate with the grading of this post. -To cover front of house (reception) which may include opening and closing of the reception area.

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