Business Administration Officer
| Posting date: | 09 February 2026 |
|---|---|
| Salary: | £26,607 per year |
| Hours: | Full time |
| Closing date: | 23 February 2026 |
| Location: | Southampton |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 447609/1 |
Summary
Do you enjoy working with data, especially with numerical data?
Would you ensure your work is of a high-quality standard?
If so, we’d love to hear from you!
The Maritime and Coastguard Agency (MCA) implements the government’s maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.
Safer lives. Safer Ships. Cleaner Seas.
Our vision is to be a world-leading organisation, accelerating the transition to sustainable shipping with non-negotiable safety standards. We put our people, our customers and our planet at the heart of everything we do.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below!
Find out more about what it's like working at MCA.
Join our Seafarer Operations team within the UK Customer Maritime Services Directorate, supporting the certification and endorsement of seafarers. As a Business Administration Officer, you will play a key role in our fee‑earning Certification Operation, managing the reallocation and processing of payments from seafarers, marine colleges, and training providers.
You will also support wider business activities including data processing, financial forecasting, reconciliation, and continuous improvement projects. Using your strong attention to detail, you’ll ensure high‑quality, accurate handling of applications while working at pace.
This is an excellent opportunity to begin your career within the MCA or the Civil Service. No maritime experience is required—just a commitment to delivering outstanding service to the public.
Your responsibilities will include, but aren’t limited to:
- Data processing and collation for business administrative tasks and projects to support the wider Certification Operation.
- Contribute to and provide support for other business administrative tasks such improvement of working practices, ensuring all work is performed in line with Business service standards. To process all accounts receivable from seafarers and companies and to ensure all monies are correctly recorded such as receipting all govpay payments, processing bank transfers, ensuring correct payments are taken.
- To recognise income by coding-off and re-allocating the monies paid by seafarers.
- To process refunds and deal with any over/under payments made by seafarers and companies.
- To create and maintain seafarer accounts on our financial system.
- Manage email inbox, process enquiries and deal with issues from seafarers, certification team, maritime colleges and shipping companies, whilst providing class leading customer service.
- Create invoices and issue receipts as requested by seafarers and companies.
- Update and manage Rolling Account entries and enter bank transfers and all relevant information onto the cash book.
- Complete weekly and monthly reconciliation of cashbook ensuring all transactions are up to date and balance.
For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
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