Retail store manager
| Posting date: | 09 February 2026 |
|---|---|
| Salary: | £32,500 to £36,000 per year |
| Hours: | Full time |
| Closing date: | 14 February 2026 |
| Location: | West Midlands |
| Remote working: | On-site only |
| Company: | Pk & sons trade limited |
| Job type: | Permanent |
| Job reference: | RSM-1 |
Summary
We are looking for an experienced and motivated Convenience Store and Post Office Manager to take responsibility for the day-to-day running of our store and in-store Post Office. This is a hands-on role suited to someone who enjoys leading a team, delivering excellent customer service, and managing a busy retail environment.
The successful candidate will be responsible for ensuring smooth operations, maintaining high standards, and creating a positive experience for both customers and colleagues.
Responsibilities
• Manage the daily operation of the convenience store and Post Office
• Lead, motivate, and support the team to deliver high levels of customer service
• Recruit, train, and develop staff, including managing rotas and attendance
• Ensure compliance with Post Office procedures, security, health, and safety requirements
• Monitor sales performance, control costs, and improve efficiency
• Maintain high standards of stock control, merchandising, and cash handling
• Handle customer queries and resolve issues in a professional manner
• Be hands-on and support the team on the shop floor and Post Office counter when required
Experience
• Previous experience managing a convenience store, retail store, or Post Office
• Experience supervising or managing a team
• Experience working with sales targets, reports, and daily cash procedures
Skills
• Strong leadership and communication skills
• Good organisational and time management abilities
• Confident decision-making and problem-solving skills
• Ability to work calmly in a fast-paced environment
• Flexible and reliable approach to work
What We Offer
• Competitive salary
• Supportive working environment
• Opportunities for progression and development
• A role within a business that supports the local community
The successful candidate will be responsible for ensuring smooth operations, maintaining high standards, and creating a positive experience for both customers and colleagues.
Responsibilities
• Manage the daily operation of the convenience store and Post Office
• Lead, motivate, and support the team to deliver high levels of customer service
• Recruit, train, and develop staff, including managing rotas and attendance
• Ensure compliance with Post Office procedures, security, health, and safety requirements
• Monitor sales performance, control costs, and improve efficiency
• Maintain high standards of stock control, merchandising, and cash handling
• Handle customer queries and resolve issues in a professional manner
• Be hands-on and support the team on the shop floor and Post Office counter when required
Experience
• Previous experience managing a convenience store, retail store, or Post Office
• Experience supervising or managing a team
• Experience working with sales targets, reports, and daily cash procedures
Skills
• Strong leadership and communication skills
• Good organisational and time management abilities
• Confident decision-making and problem-solving skills
• Ability to work calmly in a fast-paced environment
• Flexible and reliable approach to work
What We Offer
• Competitive salary
• Supportive working environment
• Opportunities for progression and development
• A role within a business that supports the local community