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Business Support Assistant

Job details
Posting date: 06 February 2026
Salary: £28,381 to £32,546 per year
Hours: Full time
Closing date: 06 March 2026
Location: Stoke, Staffordshire
Remote working: On-site only
Company: Staffordshire University
Job type: Contract
Job reference: B2M05-26

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Summary

About the role

We are seeking a proactive and organised Business Support Assistant to join our Business to Markets team, based primarily at our Stoke Campus. In this key operational and administrative role, you will support business engagement and income-generating activities, including apprenticeships.

You will act as a first point of contact for employers and stakeholders, managing inboxes, qualifying leads, maintaining accurate records and liaising effectively with internal and external partners. This role is ideal for someone who is detail-oriented, customer-focused and confident working with data and multiple stakeholders in a fast-paced environment.

Main Responsibilities

Lead the onboarding and application process for apprenticeships starts generated by the team

Support the Business Prospect Development Managers and team with data and management information to inform reporting

Liaise with internal and external stakeholders and partners in order to further develop our business engagement activities

Undertake data entry, enquiries management, including the employer inbox, acting as a first point of contact, and qualifying leads for the business development team

Contact For Informal Discussion

Katy Chesters- katy.chesters@staffs.ac.uk

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