14521 - IOM System Integration Senior Manager
| Posting date: | 05 February 2026 |
|---|---|
| Salary: | £61,305 to £68,500 per year |
| Hours: | Full time |
| Closing date: | 19 February 2026 |
| Location: | UK |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Ministry of Justice |
| Job type: | Contract |
| Job reference: | 14521 |
Summary
The job holder will be required to carry out the following responsibilities, activities and duties:
Improving and implementing effective operational processes between NPS and its partners
· Manage the analysis and planning opportunities to improve, and make more effective the operational processes, and relationships, between the NPS and CRC
· Manage the analysis and planning opportunities to improve, and make more effective the operational processes, and relationships, between wider partnership groups of the NPS – for example the CPS, Police, Courts and Prisons
· Drive the identification of critical touch-points in the operational processes between the NPS and CRCs, and between the NPS and wider partnership groups
Planning and implementing associated change management
· Plan and design the change required to make operational processes between delivery partners as effective as possible
· Create a climate of confidence in change management
· Support the Deputy Directors in building effective working relationships with CRC colleagues
· Support the Deputy Directors in building effective working relationships with colleagues and stakeholders from the wider partnership group
· Build effective working relationships with co-commissioning groups to maximise the potential investment in services for offenders
· Develop a culture of continuous improvement
· Coordinate operational input to HQ projects to improve the interfaces between the two organisations and between the NPS and other partnership groups (e.g. CPS etc)
· Review local change programmes and prioritise change initiatives, to ensure inter-organisational effectiveness
· Monitor the impact of changes to processes which impact on the interface between NPS and CRCs
· Coordinate NPS input to the competition process and post share sale mobilisation activity
Determine the effective use of resources
Agree budgets and unit costs for programmes of work
Make proposals for expenditure on programmes of work
Manage budgets and provide unit costings for activities
Advise on financial and resourcing issues to inform objectives and forward planning
Effectively Manage and Develop staff
Manage and develop staff
Demonstrate leadership skills in dealing with staff
Address poor performance
Provide effective supervision/coaching/appraisal
Ensure sickness absence initiatives are applied to achieve performance objectives and enhance productivity
Resolve capability/grievance/harassment/complaints in accordance with organisational policies
Address conduct issues and resolve conflict
Implement human resource policies
Use communication effectively
Providing information, feedback and advice
Influencing and persuading
Chair and participate in meeting using appropriate skills, styles and approaches
Enhance your own performance
Manage own resources and professional development
Use information to take critical decisions
Liaise with staff to receive, collate and analyse information, developing systems and compiling reports as necessary
Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance
Plan, implement and manage systems for the exchange of sensitive information, data and intelligence
Manage Diversity and Quality
Develop a culture and systems that promote equality and value diversity
Implement the diversity policies of the service and collaborate effectively with the Equalities and Diversity Unit
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
Improving and implementing effective operational processes between NPS and its partners
· Manage the analysis and planning opportunities to improve, and make more effective the operational processes, and relationships, between the NPS and CRC
· Manage the analysis and planning opportunities to improve, and make more effective the operational processes, and relationships, between wider partnership groups of the NPS – for example the CPS, Police, Courts and Prisons
· Drive the identification of critical touch-points in the operational processes between the NPS and CRCs, and between the NPS and wider partnership groups
Planning and implementing associated change management
· Plan and design the change required to make operational processes between delivery partners as effective as possible
· Create a climate of confidence in change management
· Support the Deputy Directors in building effective working relationships with CRC colleagues
· Support the Deputy Directors in building effective working relationships with colleagues and stakeholders from the wider partnership group
· Build effective working relationships with co-commissioning groups to maximise the potential investment in services for offenders
· Develop a culture of continuous improvement
· Coordinate operational input to HQ projects to improve the interfaces between the two organisations and between the NPS and other partnership groups (e.g. CPS etc)
· Review local change programmes and prioritise change initiatives, to ensure inter-organisational effectiveness
· Monitor the impact of changes to processes which impact on the interface between NPS and CRCs
· Coordinate NPS input to the competition process and post share sale mobilisation activity
Determine the effective use of resources
Agree budgets and unit costs for programmes of work
Make proposals for expenditure on programmes of work
Manage budgets and provide unit costings for activities
Advise on financial and resourcing issues to inform objectives and forward planning
Effectively Manage and Develop staff
Manage and develop staff
Demonstrate leadership skills in dealing with staff
Address poor performance
Provide effective supervision/coaching/appraisal
Ensure sickness absence initiatives are applied to achieve performance objectives and enhance productivity
Resolve capability/grievance/harassment/complaints in accordance with organisational policies
Address conduct issues and resolve conflict
Implement human resource policies
Use communication effectively
Providing information, feedback and advice
Influencing and persuading
Chair and participate in meeting using appropriate skills, styles and approaches
Enhance your own performance
Manage own resources and professional development
Use information to take critical decisions
Liaise with staff to receive, collate and analyse information, developing systems and compiling reports as necessary
Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance
Plan, implement and manage systems for the exchange of sensitive information, data and intelligence
Manage Diversity and Quality
Develop a culture and systems that promote equality and value diversity
Implement the diversity policies of the service and collaborate effectively with the Equalities and Diversity Unit
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.