Office Administrator
| Posting date: | 05 February 2026 |
|---|---|
| Salary: | £27,483.0 per year |
| Additional salary information: | £27,483 |
| Hours: | Full time |
| Closing date: | 07 March 2026 |
| Location: | York, North Yorkshire, yo31 4rr |
| Company: | Hays Specialist Recruitment |
| Job type: | Permanent |
| Job reference: | 4768230_1770282081 |
Summary
Your new company
Are you a seasoned Administrator ready to step into a dynamic clinical environment? We are seeking a highly organised, proactive administrator to join our client's team where you will be supporting their senior consultants and delivering exceptional service to private medical clients. This role sits in a small and supportive team environment and offers a great opportunity for experienced candidates who enjoy variety and challenge, in both back-office and clinical client-facing work.
This is a permanent role, 37.5 hours a week, fully-office based in York. This role includes one twilight session a week until 20.00.
Your new role
This is not your typical medical secretarial post. You'll be a key focus of the private practice operations-providing 1:1 support to consultants, managing complex schedules, coordinating patient communications, and ensuring the smooth running of clinical and administrative processes. You'll be the first point of contact for private clients, so professionalism, discretion, and warmth are essential.
Key Responsibilities
- Provide dedicated administrative support to senior consultants, including diary management and correspondence.
- Liaise directly with private patients, ensuring a seamless and personalised experience.
- Running eye clinics which includes twilight sessions until 20.00 on a Thursday on a rota basis.
- Maintain accurate medical records and coordinate clinical documentation.
- Manage referrals, appointments, and follow-ups with precision.
- Act as a central point for internal and external communications.
- Support billing and invoicing processes in collaboration with finance teams.
- As this is a small team, the ability to multitask and a willingness to cover additional duties is valued.
What you'll need to succeed
- Proven experience in administrative roles.
- Knowledge of Outlook and SAGE as well as strong Excel skills.
- Good touch type skills.
- The ability to audio type would be beneficial.
- Exceptional communication skills-confident, articulate, and empathetic.
- Comfortable working in a fast-paced, client-facing environment.
- Highly organised with the ability to juggle competing priorities.
- Professional, discreet, and emotionally intelligent.
- Previous experience in a clinical or healthcare setting is beneficial but not essential. If you have worked in the NHS, the level of responsibility and autonomy would be commensurate with a Band 4+ role.
What you'll get in return
- 37.5-hour permanent contract
- 9.00-17.00 standard working hours with a twilight session on a Thursday 12.00-20.00
- 25 days annual leave + bank holidays increasing by one day for each qualifying full year of service, up to a maximum of five additional days after five years.
- 4% employer pension contribution increased to 6% after 1 year of service.
- Discretionary company sick pay and access to the LLP maternity/paternity pay scheme are available after 6 months of continuous service and successful completion of the probationary period.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk